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Failed to exclusively access backup file during consolidation

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although no other program is using the external drive I am using to save the backup file I get a message that consolidation failed.   For sure the file is not used by any opened programs. 

    any help or hind what is going on ?  I am doing a differential backup scheme.

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Can we see a screen capture of your backup scheme and a picture of your storage folder showing the diff files sorted in date/time order.

I no longer have the backup job as I deleted.   But the problem persists even with no jobs.   There is no background or active programs holding the external drive.  I used Microsoft Process Manager to confirm it. 

Experiencing the same problem I checked the backup disk. All backups deleted. Looking at the properties of that disk I found 6GB used but not shown in properties. Formatted the disk. Problem solved.