Fails on XP. Fails on Win7. Won't uninstall from either. Awful.

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 1

On XP box...

Uninstalled ATI v11.
Tried to install ATI v2012 upgrade. It asks me for serial number of my old package to confirm this is a genuine upgrade. But it fails to recognise the serial number and so won't let me proceed.
Reinstall ATI v11.
Now it lets me install the upgrade to 2012. But, h*ll, I wish it hadn't.

Now the problems really start.

When trying to back up disk/partition, True Image 2012 shows an empty drop-down where the list of partitions to be backed up should be. So that don't work.
When trying to back up files, the backup crashes with error "Failed to create volume snapshot", which error has also been reported for earlier versions and is supposedly fixed long ago.

Not wanting to p*ss about fixing this mess, I uninstall ATI 2012.
The uninstall fails. Says "contact customer support". Very amusing.
Mess about for a couple of hours trying reboot/uninstall/search-the-web-for-straws-to-clutch-at...

Out of interest, I clean-installed Win7 on a new PC, then installed ATI 2012. With exactly the same results as on the old XP box.

I've fixed (I hope) the XP box by using the "ATIH_CleanUp_2012.exe" utility. And of course formatted the Win7 box.

ATI 2012: Buy it if you dare.

Mer, 09/21/2011 - 22:02
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Messaggi: 88
Commenti: 4769

Hello Ian,

Thank you for your comments. Let me assist you with this issue.

I am sorry to hear about these problems but I am confident that we can get them resolved. Could you contact our Support team with this report so that we can provide you with additional technical assistance.

If you need additional help please let me know.

Thank you.

Gio, 09/22/2011 - 10:46
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 1

From my experience, and that of so many posters here, I'm not going to try to install ATI 2012 again. How many times will you have it break my system before you figure out what the problem is? So thanks but no thanks.

Oh, and the 2012 cleanup tool didn't fix the XP box. After it ran I installed v11, but I couldn't use the Image Explorer in v11 any more. For some reason the cleanup tool had associated the backup image files with a Creative Zen application. (That's so weird I'm not even trying to fix it).

I mean, what other nonsense did the cleanup tool inflict on my system? So just recovered the disk from a backup using a v11 boot CD.

ATI v11 was bearable. I mean, a bit flakey and only 50% of images aren't corrupted. But at least it kinda-worked and if you backed up often enough you could be reasonably sure of finding an image which was use-able. But v2012 is just a mess. So for Win7 I'll just make do with the limited MS backup offering. No more Acronis products for me.

Ven, 09/23/2011 - 19:28