fat 32 vs ntfa after upgrade to home true image 2011

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I have used Acronis True Image Home for several years. Awhile back I upgraded to 2011 version and am just getting around to doing new backups. (i know... shame on me)

I have two PCs both running XP Pro SP3 and both NTFS format. I save the backups on a Western Digital 1TB external drive which is FAT32. I've never had a problem saving to the WD drive... but when I tried today with TI 2011 I got a message saying you can't save NTFS backups to a FAT32 partition. Is this something new with TI2011?

I understand I can use the WinXP convert utility to switch the WD to NTFS... but am unclear whether I can do so without losing data. Would appreciate any advice.

Thanks

Mar, 03/08/2011 - 03:19
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Thanks for your reply dev-anon...

I checked the info in the kb link you provided... and at one point I went to device manager and found two instances of Acronis backup... one of them "working properly"... the other marked with the dreaded yellow exclamation point. It showed that no driver was installed... so I disabled it and tried another partition backup and it started without the error message. I cancelled the backup.

I would assume (dangerous I know) that the upgrade to TI 2011 somehow left me with the two instances of backup... and that the error message was the best guess Acronis had as to what was wrong.

Would you suggest uninstalling the bad instance of backup in device manager... and do you know whether the XP "covert.exe" utility does its thing without destroying data on the target drive? I would like to switch my external backup drive to NTFS and one post I read led me to believe that the data would be safe... but another post sort of left that issue up in the air.

Many thanks for your help

Mar, 03/08/2011 - 12:59
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two instances of Acronis backup

It's not a backup. It's a backup explorer, i.e. explorer. And don't disable it randomly, if you disable it randomly, the system may stop booting. But the question remains the same - did you select nonstop backup and was it nonstop backup that gave this error, or was it a regular backup.

Mar, 03/08/2011 - 13:19
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Regarding explorer. I should have explained that after upgrading to TI 2011 I found that in device manager under Acronis Devices... there were two entries... or two instances... of "Backup Archive Explorer" one was "working properly"... the other had a yellow exclamation point... and was NOT working properly because no driver could be found for it. This is the one I disabled.

After I disabled the "non-working" instance of archive explorer, I no longer got the error message and TI seems to be working properly. I have completed the conversion of my external WD 1 terabyte drive from FAT32 to NTFS and will now try making a backing.

Regarding your other question... I was attempting a "regular" backup when I got the error message.

Ill let you know whether this latest backup attempt works... and thanks again for your replies.

Mer, 03/09/2011 - 01:19