FILES MISSING FROM SEVERAL VALIDATED BACK UPS

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Cannot see or even find or restore all my 2010 records which was backed up on vista and now that it crashed i tryed to restore to windows seven but many many files are missing
I can't imagine 3 different backups are missing these exact files.
please help

Mer, 09/01/2010 - 00:10
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I Don't believe online back up was ever intended to be a Image that would restore a operating system. I have been using TI 2010 for awhile now and my local Image back ups have worked perfectly on the one notebook i needed to set back a few days.

Mer, 09/01/2010 - 20:52
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This is the Online Backup Forum. You may want to move the thread to the True Image Home Forum.

Are you looking in the correct folder? Vista and Windows 7 place a lot of data under Users. Documents and Settings, for example, is a JUNCTION -- not a real folder. It points to the Users folder. My Documents is another JUNCTION.

Ven, 09/03/2010 - 21:20
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no these back ups were put on a seperate drive and an extermal drive and was validated as sucessful.
what erks me is acroinis logo says computing with confidence and I have not much confidence in it now
by the way thanks for the input

Lun, 09/13/2010 - 13:30
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these backups were on internal and external drives and never was put on the online storage

Lun, 09/13/2010 - 13:32