First timer* archive won't restore . . .

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I'm in quite a quandrum . . .
True Image Home version 10
Vista Home Premium32
Dell Inspiron 1720

I couldn't get the service packs to install, so I did a full install and that worked, but the disk for the Dell tools I'd received with the laptop was for XPPro instead of Vista Home Premium 32. I wanted it right, so
I installed Acronis and made a backup of the entire system just in case the hard drive ever went bad . . .
then, I made a 2nd backup just in case . . .
then, I made a recovery CD . . .
then, I did a factory system restore from the Recovery partician and tried installing the service packs again and I still couldn't get them to install . . . so,

I booted to the Acronis CD and tried to restore the C drive to the C drive partician . . . it sat there and did nothing . . . greyed out options and if I tried to click on anything, it just beeped at me. (There was no progress bar, so I THINK it was doing 'nothing')
I restarted and tried the 'safe' option . . . it did the same thing
I went into Windows and tried a restore from there . . . it tells me the archive is corrunpted
I tried restoring one little file . . . it's reading through files and tells me there is two hours left . . . very slow . . .
I opened the archive and read it but I can't find the old 'Mount' that use to be in the older versions . . . still studying it . . .

Next, I am going to try it one more time . . . I do not think the backup is corrupted but Acronis reports both backups to be corrupted and I think that sounds a little fishy . . . I wondered if I'd made a mistake and version 10 doesn't support Vista so I came to check and it is supposed to . . . so now I ask for help because I cannot get the service packs to install into the factory installed version and had a rough time getting it to install into the other (should have left well enough alone!) but I have to get the archive back in there!

I did not try restoring the entire disk, but am tempted to get another hard drive and try doing that . . . since it won't restore just part of the system, am really worried about overwriting that recovery partician . . .

Any idea what might have happened?
Any way to verify corruption?
Any suggestions?

Mer, 03/23/2011 - 02:59
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello CSGreen,

Thank you for posting. I will do my best to help you.

We need to make sure that the partition which you backed up does not have any errors on it. Could you get back to me with this report taken from your Windows machine? If there are errors on the hard drive you may need to run chkdsk /r and re-create the backup.

Also, you could try putting your backup files to a different location, sometimes this gets rid of the corruption messages. Did you try validating the backup? To launch the validation wizard, please click on tools on the sidebar and click validate backup archive. Just in case, more information is available here on page 21.

This guide can also prove helpful it talks exclusively about troubleshooting issues with corrupt backups.

Please let me know if you have additional questions.

Thank you.

Gio, 03/24/2011 - 09:41
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