Fix Makes Computer Unusable
In an earlier post, http://forum.acronis.com/forum/9466, I asked about Backup Stops With Error and a solution was offered. Here's what happened when applying that solution:
I installed the relevant files and ran the Acronis Clean Up Utility which ran to normal completion.
I powered the machine off and restarted. The machine will begin loading Windows but a few seconds into the load very briefly flashes as BSOD [so fast that I've not been able to get the Pause|Break button to capture it] and then re-boots.
I've tried Safe Mode and it gets as far as completing the load of the agp400.sys file before it stops and re-boots.
I've tried the Last Good Install and get the same result.
Help please.
Thanks very much. Bill Cole

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Gary Darsey wrote:This has been brought up before in http://forum.acronis.com/forum/6359 "6359: Removal Tool for TI 2010" as destroying XP. Sorry that I don't have any insight to help. Do you have an previous image that can be restored using a boot CD?
I've got an image made w/TIH2009. I'll try using the Boot Rescue Media to restore that. [Acronis is really making me nervous which isn't good for a backup program.]
I've not had to do this before. Anything I should watch out for?
Thanks very much,
Bill Cole
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I've not had to do this before. Anything I should watch out for?
No, simply use the Recovery option and restore drive C system partition and I would also checkmark the Track0.mbr option since we are not completely sure of the cause.
Don't forget, you can simulate several practice runs before doing the actual restore.
Remember, it is practice up to the point where the screens says you must Proceed or Cancel.
Click Cancel if practicing.
Click Proceed if you want the Restore to proceed.
Once you click proceed, there is no cancellation option.
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If you have a BartPE or WinPE boot disk you should transfer off important data files before doing the restore of the previous image. Just a generic one (without True Image but with A43 file manager) would be helpful - maybe you could generate one on another computer? If you want to know how to do this, let me know.
You could also backup files with TIH2009 from the rescue media prior to restoring the previous image.
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Gary Darsey wrote:If you have a BartPE or WinPE boot disk you should transfer off important data files before doing the restore of the previous image. Just a generic one (without True Image but with A43 file manager) would be helpful - maybe you could generate one on another computer? If you want to know how to do this, let me know.
You could also backup files with TIH2009 from the rescue media prior to restoring the previous image.
Gary, thank you so much! If you could please let me know how to do this [generate on another computer] that would be wonderful. I don't know what the A43 file manager is. I don't have either of the PE boot disks.
Bill Cole
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This will be for a WinPE boot disk.
At the end of this forum http://forum.acronis.com/forum/9449 the various forms of the Windows Automated Installation Kit are described. Download whatever the most appropriate one is for the computer you will be using to build the ISO with. #2 or #3 is most likely. This is a big (>1 Gig) download, and the download itself is an ISO file that has to be burned to a DVD - installation then takes place from the DVD.
In the first part of http://forum.acronis.com/forum/9449 the like for the A43 file manager is given. The A43 file manager is an Explorer-like file manager, which is useful since Explorer does not run under the WinPE environment, which is a command line interface. Download and install the A43 file manager on the computer on which you will be doing the WinPE build.
Also good the get is the Qrex utility, a command line utility to change screen resolution. It is not necessary, but nice. This is available here:
http://www.softpedia.com/get/Multimedia/Video/Other-VIDEO-Tools/QRes.sh…
Download and install on the WinPE build computer.
At this point, you should have the Windows AIK, A43, and Qres installed.
Start the WAIK via Start->All Programs->Microsoft Windows AIK->Windows PE Tools Command Prompt.
In the WINPE.CHM help file, the most appropriate section is the Walkthrough: Create a Custom Windows PE Image.
From the command line, enter
copype x86 c:\winpe_x86
If you installed WinPE 2.1, from the command line enter
imagex /mountrw c:\winpe_x86\winpe.wim 1 c:\winpe_x86\mount
This mounts the base image and "unpacks" its contents under the c:\winpe_x86\mount directory.
Minimize the command line window and start Windows Explorer. Navigate to the c:\winpe_x86 directory and notice the folder/directory structure. Make a new folder somewhere under c:\winpe_x86\mount\Windows named "Utilities". Copy all the files from the A43 and Qres installation folders into this Utilities folder.
Bring the command line window back up, and enter the following command:
imagex /unmount c:\winpe_x86\mount /commit
This command put your addition of a folder and files into the "working" image.
Still at the command prompt, enter the following command:
copy c:\winpe_x86\winpe.wim c:\winpe_x86\ISO\sources\boot.wim
This puts the customized image in the right place for the next command to do it's thing.
Still at the command prompt, enter the following command:
oscdimg -n -bc:\winpe_x86\etfsboot.com c:\winpe_x86\ISO c:\winpe_x86\winpe_x86.iso
NOTE: For WinPE 3.0, substitute the imagex commands above with the appropriate Dism command as shown in WINPE.CHM help file.
Now you have the image (c:\winpe_x86\winpe_x86.iso) than can be burned to a CD (I use Nero, any software that handles image files will do).
After the disk boots, you will be left at a command prompt (should be x:\Windows\system32 as I recall). Using appropriate cd commands, change to the directory/folder where you installed A43 and Qres. Both can be started from the command line.
A43 is like Windows Explorer and will let you copy files/folders to a safe location.
When you exit out of A43, you will be back at the command prompt. Enter "exit" and the system will reboot.
Please check the above commands for accuracy against the help documenation. Don't worry about any of the other steps mentioned in the help documentation - they aren't needed at this time.
I hope this helps.
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Before restoring, it would be good to study Grover's guide http://forum.acronis.com/sites/default/files/forum/2009/08/3426/gh-acro… to better understand what you are doing, since you say you have never done this recovery activity before.
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Thank you all very much. This is really a great help and I truly appreciate your taking the time to do this. I've got to go away for a few days so I won't be able to get to this until next week, but I will report back [it looks like after I've done a bit of homework :-) ]
Bill Cole
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