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Free Product Upgrade Issues

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Hi,

I just talked to Customer Service apparently there are some on and off issues with the Free Upgrade web page:

http://www.acronis.com/homecomputing/products/trueimage/free-upgrade/

Everytime I entered my info it said Order Not Found, however all the info is on the site just fine. Support is opening a case on this and they are aware it works for some but not all owners.

Just and FYI

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My upgrade from 2011 > 2012 free went fine for TIH. But not for Plus Pack....case in the works for several days.

Support seems to have fixed the upgrade site. I got my new serial key and succesfully registered it. I will try installing ATIH 2012 tomorrow and throw somne tests at it before my big system restore.

Cheers,