Getting ATI Home 11 to recognize usb external drive with slave sata drive on it?
Hi, well, I finally got my new hard drive. I put it in the computer, set the Rescue CD in the dvd tray, fired up the computer with BIOS checking dvd drive first in boot order and off I went. First, the external USB was mentioned in the boot order area, so the computer knows it is there.
Well, it got to Home page, clicked on that, loaded the rest of the way, but the external usb drive with the slave hard drive from my old machine that has the tib file on it, is not in there. I mean, how can you restore an image if the ATI rescue cd doesn't find it, so it can be recovered. I have read a lot of threads about this problem. Could someone please steer or direct me to a way that this external usb drive can be recognized and the image thus be recovered, thanks, DR

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Grover, no it is a usb 2.0 external drive enclosure with the tib file on it. All my computers recognize it, but it was a dynamic drive with all the other posts associated with it. Do I have to get it away from dynamic again? I mean the computer shows it as being connected. This is getting very frustrating, there must be some way to get the computer to recognize the usb drive? Anyway, hope you can keep helping me, appreciate it, DR
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Confirm that we are talking the old version 11; or are you referring to version 2011?
What size is the external disk? If larger than 2TB, how partioned?
Which version of Windows?
Over the years, this has happened occasionally and I have had to resort to a variety of methods.
Nothing special except each method to differ and not in any special order of trial.
0. Use the Recovery CD from the current version. A free trial version is always available for use as a recovery method.
1. Plug the usb connector into the computer direct--not thru a hub. If a desktop, use a rear connector.
2. Boot with usb connected.
3. Boot with usb cable not inserted. Insert the cable later in the boot after recovery menu shows.
4. Simulate performing a backup and try getting the usb recognized.
5. Use your imagination to find other ways of trying. Do you have another external enclosure?
6. Try disk outside the enclosure but with the necessary cables.
7. Use a Winpe rather than the normal Linux software.
8. Create a Mustang PEBuilder which uses WinPE.
9. Plug in a known working usb flash drive. Once booted and recognized via the CD, remove the flash drive and connect the usb external.
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