Salta al contenuto principale

Going Back to TIH 2011

Thread needs solution

I give up. I've been using TIH 2011 since it came out in 2010 with absolutely no problems. Everything works like a champ. Decided to upgrade to 2012 w/plus pack.

First thing to create a bootable media CD for disaster recovery. Did that, boots up fine, then where it switches video modes (small acronis logo with "Loading... please wait") black screen, system freezes. Tried every kernel parameter and MB bios settings with no luck. Tried the original disk- same thing. Yanked out my Nvidia 8400 graphic card, switched bios back to mobo Intel IGA, and it finished booting.

Okay, some quirk with the video card. Maybe I can live without it. Now to access backups on my NAS drive. No go. Tried FTP'ing to another machine. No go. Seems that ethernet is also dead. I'm assuming no driver got installed or the one that did doesn't work. My system is nothing special- standard MSI Sandy Bridge motherboard with Realtek ethernet port.

Tech support tells me to go the WinPE route. Well, if 2011 works why doesn't 2012? Doesn't matter- time to request a refund.

0 Users found this helpful

I'm having similar problems with the bootable media CD (and USB flash drive). Latest build of True Image Home w/Plus Pack says it's successfully created and verified. Boots up, allows me to choose "Acronis True Image Home 2012", and then freezes with a completely black screen. I've tried everything short of pulling my graphics card - which I shouldn't have to do to use the software that created the boot media on my own system (a brand new Dell XPS 8500 with Win7 x64).

If I can't find a solution soon I'm going to request a refund and give up on Acronis.

There is not much you can do if the standard linux version doesn't boot... Only option with Windows 7 is to go the WinPE route.

Hmm... Then why does standard linux version boot okay with TIH 2011 under the exact same hardware?

Because the Linux kernel and drivers have changed and what was supported before is not any longer. Not normal, but factual.