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Hard drive is ghosted when trying to recover

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Hi
I have a W8 laptop crashed hard drive that I fixed with chkdsk /r/f. It came back the second time with no troubles found. I can see it in Disk Management fine, all the partitions are there and look normal.

But when I try and Clone it Acronis shows it ghosted out with just 2 partitions instead of the 4 in Disk Management.

Can some one tell me how to fix this??

I have Acronis True Image 2009 V5.

Thanks
Kerry

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First if you are trying to clone using the installed Windows app don't. If you must attempt a clone do so using the boot media on CD or USB stick. Since your machine is a Laptop it is recommended that you remove the current disk from the laptop and install the new drive then, attach the current drive to the laptop via USB connection, boot the machine via the boot media, and then attempt the clone. It is also strongly recommended that you perform a full Disk Mode backup image of the current drive before you make any attempt to clone so as to have a way to recover your system if necessary.

Using TI2009 might not work in any scenario you may need to use a later version of TI. Currently you can still purchase from retailers TI2014 or the latest TI2015 versions.

This appears to be a duplicate post:

https://forum.acronis.com/forum/80138