Having cold feet recommending Acronis to friends

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I have been using Acronis TI 11 for a while and have had no problems. However I recommended TI to a client and had numerous problems with 2009 version which was changed from version 11. Now its 2010 turn and by the posts in the forums here it appears TI is going down hill.

I have Windows 7 and was thinking of purchasing the product and a friend asked me for an imaging solution for XP/Windows7. I am getting cold feet of using TI for either of these critical tasks.

Am I being unfair?

Gio, 11/19/2009 - 18:59
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In my world, when I recommend a product I'm usually the first person called when there is a problem.

Fungus

Gio, 11/19/2009 - 21:43
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Fungus wrote:
In my world, when I recommend a product I'm usually the first person called when there is a problem.

Fungus

So? Its kinda of hard when some of these people are half way around the world and they have problems with a product which they purchased are using based on my recommendation and have a problem with it. Is Acronis going to pay me to provide support for a product which appears to be having and have reduced their level of support? I don't think so.

Gio, 11/19/2009 - 22:21