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Help with error message(s)

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I am using Acronis True Image 2014 on 2 computers: mine and my wife's.
My back up jobs (2) execute without error, but my wife's back up job executes with errors.
The jobs seem to be set up the same.
Can someone help decode the error message and tell me what needs changing?
Here is my successful execution:

3 Information 2/17/2014 11:00:02 PM Operation description: Stage Description.
4 Information 2/17/2014 11:00:04 PM Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
5 Information 2/17/2014 11:00:04 PM Priority changed to Low.
6 Information 2/17/2014 11:00:21 PM Create Backup Archive From: SYSTEM (1-1), NTFS (C:) To file: "\\TripNAS\Volume_1\LT backups\LT Backup C D\LT Backup C.tib" Compression: Normal Exclude: Files matching mask Match criterion: *.tib, *.tmp, *.~
7 Information 2/17/2014 11:00:24 PM Pending operation 158 started: 'Creating partition image'.
8 Information 2/17/2014 11:00:25 PM Pending operation 158 started: 'Creating partition image'.
9 Information 2/17/2014 11:05:01 PM Writing differential version to file: LT Backup C_diff_b82_s5_v1.tib
10 Information 2/18/2014 12:00:18 AM Pending operation 155 started: 'Saving partition structure'.
11 Information 2/18/2014 12:00:19 AM The following backups have been successfully created: "\\TripNAS\Volume_1\LT backups\LT Backup C D\LT Backup C_diff_b82_s5_v1.tib"
12 Information 2/18/2014 12:00:20 AM Operation has succeeded.

Here is my wife's report with errors:

8 Information 2/17/2014 9:04:57 PM Stage Description
9 Information 2/17/2014 9:04:57 PM Priority changed to Low.
10 Information 2/17/2014 9:05:14 PM Updating backup database: Setting verification requirement for database access.
11 Information 2/17/2014 9:05:14 PM Create Incremental Backup Archive From: NTFS (C:), SYSTEM (1-1) To file: "\\TripNAS\Volume_1\My backups\KT_HP_Backup_C(15)2.tib" Compression: High Exclude: Files matching mask Match criterion: *.tib, *.tmp, *.~
12 Information 2/17/2014 9:05:18 PM Pending operation 150 started: 'Creating partition image'.
13 Information 2/17/2014 9:05:18 PM Locking partition 1-1...
14 Information 2/17/2014 9:05:18 PM Pending operation 150 started: 'Creating partition image'.
15 Information 2/17/2014 9:05:18 PM Locking partition C:...
16 Information 2/17/2014 9:31:33 PM Pending operation 147 started: 'Saving partition structure'.
17 Information 2/17/2014 9:31:33 PM The following backups have been successfully created: "\\TripNAS\Volume_1\My backups\KT_HP_Backup_C(15)3.tib"
18 Information 2/17/2014 9:31:33 PM Updating backup database: Inserting new backup version with record ID 0 into backup with ID 9311034347127511086.
19 Information 2/17/2014 9:31:33 PM Updating backup database: Inserting new volumes into backup version with record ID 0 of backup with ID 9311034347127511086 which is located in backup group with ID 0.
20 Information 2/17/2014 9:31:33 PM Updating backup database: Setting new backup options for backup group with ID 365.
21 Information 2/17/2014 9:31:33 PM Updating backup database: Removing verification requirement for database access.
22 Information 2/17/2014 9:31:34 PM Consolidate Backup Archive Location: "\\TripNAS\Volume_1\My backups\KT_HP_Backup_C(15)3.tib" Destination: "\\TripNAS\Volume_1\My backups\KT_HP_Backup_C(15)3_B37A0952-A454-487C-A873-0B9606F8E90B.tib"
23 Information 2/17/2014 9:31:34 PM Consolidate Backup Archive Location: "\\TripNAS\Volume_1\My backups\KT_HP_Backup_C(15)3.tib" Destination: "\\TripNAS\Volume_1\My backups\KT_HP_Backup_C(15)3_B37A0952-A454-487C-A873-0B9606F8E90B.tib"
24 Acronis�True�Image�Home 2/17/2014 9:31:34 PM Failed to open data stream.
25 Acronis�True�Image�Home 2/17/2014 9:31:34 PM The specified file does not exist.
26 Acronis�True�Image�Home 2/17/2014 9:31:34 PM The specified file does not exist.
27 Acronis�True�Image�Home 2/17/2014 9:31:34 PM The system cannot find the file specified
28 Information 2/17/2014 9:31:34 PM Updating backup database: Inserting new backup version creation information into backup with ID 9311034347127511086.
29 Acronis�True�Image�Home 2/17/2014 9:31:34 PM Operation has completed with errors.

When I check for the backup file in T\Mybackups, the files seem to be created normally.

Thanks in advance!!!

0 Users found this helpful

Consolidation has been the cause listed by many posters. Enabling consolidation is asking the progfammmer to merge your data into other data and all be correct. My suggestion is to avoid consolidation. In its place, my preference is to use Automatic Cleanup with the option "store no more than x recent version chains". This setting provides for automatic deletion of old backups rather than consolidation. This is explained further below.

Going forward,
Cease using the existing task. Change to not scheduled and leave the task; or, you can use the task option to "REmove task from list"
Now, set up a new task as per this example.

If using differential type backups (which is full + X Diff), the 11-Diff illustration is my recommended method. Change the 6 or 4 to fit your available storage.
These automatic cleanup settings will provide for automatic deletion of the oldest backups after the "Store no more than X number of chains" quota has been reached.
Note In this example, deletion of oldest backup chain will occur immediately following creation of backup #29. as 4 chains of 7 files each are being kept on a rotation basis so user always has the 28 most recent backup.

The number of dif per chain can be user selectable but it is not wise to have too many dif files based on the single full.
A more frequent full rather than too many dif would be my preference.

Instead of the keeping 4 chains, changing the 4 to a different number of chains, here are a few example. 1 chain=7 (1 full +6 diff).
Store no more than 2 recent version=14 most recent backup kept
Store no more than 3 recent version=21 most recent backup kept
Store no more than 5 recent version=35 most recent backup kept

Figure 11-Dif: -Example of custom/differential backup method settings

If using differential type backups (which is full + X Diff), the 11-Diff illustration is my recommended method. Change the 6 or 4 to fit your available storage.
These automatic cleanup settings will provide for automatic deletion of the oldest backups after the "Store no more than X number of chains" quota has been reached.
In this example, deletion of oldest backup chain will occur immediately following creation of backup #29.

Allow space for 1 more full backup in addition to "Store no more than X number of chains" as the program will NOT delete the oldest full until its replacement has been successfully created.

In this example, one chain or one recent version chain =1 full plus 6 diff or 7 files per chain.
If keeping 4 recent version chains (4 chains of 7 each) retention would be 28 files. Deletion begins after backup 29.

When restoring, a single diff file is selected and that specific diff plus its full backup base will be restored (2 files restored).