Help with hard drive recovery

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I have 2012 acronis true image and my computer motherboard died. It was under warranty so I sent the computer back to gateway. I had a full backup with incrementals before they took the computer so I felt good that I had all the necessary information.

I had windows 7 ultimate 32 bit on it originally. Once I received the computer back, it was wiped and they put windows 8 on it. I erased windows 8 and then loaded the bootable CD and then recovered the drive, but it was challenging, since it kept giving me the option to recover the original C drive on as well? I just wanted to recover the backup onto the C drive.

The backup I created was of the whole drive with incrementals. After successfully copying the drive back, I rebooted but am getting errors of all sorts. I tried to put my windows 7 disc in and boot from that to do a repair, but that won't even work. What am I doing wrong?

If necessary, I will retrace my steps and redo it post screen shots of what I'm doing, but I just don't get how to recover the entire drive back to the way it was? Thanks.

Dean

Mer, 02/19/2014 - 19:01
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Most likely, the new system disk is the same size as the old system disk so you should be able to perform a disk option restore rather than a partition restore. This is illustrated in my signature link 3 below, item #2 inside that link.

However, as your motherboard was restored and will require new drivers for the MB, (unless the MB is identical to its predecessor),
this qualifies as a restore to dissimilar hardware and you will need the 2012 plus pack--which is not available.

It would appear you will need to upgrade to the 2014 Premium version in order to gain the plus pack feature.

The restore to dis-similar hardware needs the universal restore feature and this is available on the Premium version CD.

You can first just download the bootable media ISO file and take it to another Win 7 computer and burn the download to a new CD disk.
With access to a Win 7 system, you can right click on the ISO FILE and click the "open with" option and select the select the "Windows Disk image burner" as the burn program.

You can get some Driver info here
http://forum.acronis.com/forum/54105#comment-168805
also here
http://forum.acronis.com/forum/49820#comment-153925

If you made a backup of 8.1 before deletion, those drivers files may be found here.
You may want to search the forum for postings about
Universal Restore
dis-similar hardware

copy the C:\Windows\System32\Drivers\ folder onto a USB flash drive that you keep handy for restore time. I

Gio, 02/20/2014 - 00:41
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