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Help with restoring a company file from a current back-up

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Hi,
I did a full back this morning on to a WD passport backup and when I try to even open the file, windows comes up and says it can not find the file. I can see the file when I look in the recovery and backup management but when I click on it, it will not open. Can anyone please help me.
Jim

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Jim,

What version and build of TIH are you using?

When you say full backup is this a disk/partition image or file/folder backup?

Where are you clicking on the file, Windows Explorer or from within TIH?

In Windows Explorer, if you right click on the file do you see any context menu options such as Explore or Mount?