High CPU Usage with Acronis Open but Idle

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I am running Windows 8.1x64 with Acronis True Image 2015, Build #6525 (released 11/27/14). This problem is present on the previous build as well. When I open the Acronis management interface my cpu usage goes to ~70% across all 4 cores; the process responsible for that high usage is the Acronis GUI. By disabling the "Check for updates" on application startup box, CPU usage goes to ~25% on application restart, although when you open the tab that gives you the option to check for updates, cpu usage goes up to ~70% again until the program is closed and reopened. In both instances, cpu usage goes back to normal about 5-10 seconds after closing the program. My pc typically idles at 0.5% - 2.0% cpu usage.

I've left it running at a high cpu usage for a couple hours once and CPU usage remained consistently high. The application didn't seem to be doing anything according to resource monitor. No errors in event viewer to provide any clues.

The actual backups and validations go fine, for the most part. I also have an issue where the space used on my backup drive exceeds limits with auto-cleanup on once in a while, but this issue bugs me more, so I'd like to get this resolved first.

The PC has an i5-4670k quad-core intel processor running at 4.7Ghz , 16Gb of 2333Mhz DDR3 ram, an R9 270x graphics card, a Samsung Evo 240Gb hard drive for the OS and a 4TB WD Black series drive for backups and data. It should not be struggling to run a basic user interface for a backup utility...

Any ideas?

Mar, 01/20/2015 - 00:48
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

It sounds to me like the TI app is racing trying to run correctly on your hardware. This sometimes can be attributed to a bad installation. Do you recall if you disabled your anti-virus software when you installed the TI app? I would recommend that you uninstall the app, then run the cleanup utility, then reinstall after you have disabled any anti-virus software as well as any other apps you have installed that check for updates automatically at startup.

Mar, 01/20/2015 - 04:38
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Enchantech, I had not disabled my antivirus during the install. I run windows defender and spybot S&D to check for realtime threats. Where is this cleanup utility of which you speak, its not something that I have come across, although I had uninstalled and reinstalled to try and fix this issue before. I'll try this tonight and report back.

Mer, 01/21/2015 - 16:59
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
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mvp

You can get the utility along with all the usage details here:

https://kb.acronis.com/content/48668

Mer, 01/21/2015 - 17:28
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Nope, didn't change a thing. Any other ideas? This software is basic backup software that is intended to make life easier, instead it has consumed a pretty decent chunk of time. Can somebody fix this junk?

Mar, 01/27/2015 - 15:54
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Messaggi: 60
Commenti: 9442
mvp

The True Image app installed on a PC upon startup of that PC will run in the background a scan of attached drives looking for backup archive files. You have a 4TB disk installed on your machine and it will take some time for the app to scan a disk that large. This should not take as long as you have indicated however and that is a concern.

What I can tell you is that if the app runs into disk corruption during that scan the app will and does spend an inordinate amount of time scanning in an attempt to read the corrupted area of the disk which could I suspect last for infinity.

My next suggestion to you would be to run the chkdsk /r command from an admin level command prompt on the 4TB disk to attempt to discover and correct any corruption. You may well need to do this on your SSD drive as well and I would say that you would if no errors are found on the 4TB drive. In that case it will be necessary to run chkdsk on all partitions of the SSD including any hidden partitions that exist in order to confirm that no corruption is present in your PC's disk subsystem.

Mar, 01/27/2015 - 18:52
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 5

I ran chkdsk, SFC /scannow, defragged my drives (not my SSD of course), scanned with windows defender, spybot S&D and malware bytes as well as running ccleaner on temp files/caches, secunia psi to make sure all programs were up to date and checked drivers to make sure all were at the latest versions. No problems were found, but my Acronis issues persist. Below is a windbg of acronis opening; the high CPU usage appears to coincide with the C++ errors. I do not quite know how to troubleshoot this issue further.

Microsoft (R) Windows Debugger Version 6.3.9600.17298 X86
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe"

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred symsrv*symsrv.dll*C:\localsymbolcache*http://msdl.microsoft.com/download/symbols
Symbol search path is: symsrv*symsrv.dll*C:\localsymbolcache*http://msdl.microsoft.com/download/symbols
Executable search path is:
ModLoad: 01210000 02876000 ti_console.ex
ModLoad: 77550000 776be000 ntdll.dll
ModLoad: 74d80000 74ec0000 C:\Windows\SysWOW64\KERNEL32.DLL
ModLoad: 76f30000 77007000 C:\Windows\SysWOW64\KERNELBASE.dll
ModLoad: 52090000 522c2000 C:\Program Files (x86)\Acronis\TrueImageHome\QtCore4.dll
ModLoad: 518f0000 5208b000 C:\Program Files (x86)\Acronis\TrueImageHome\QtGui4.dll
ModLoad: 77330000 773ac000 C:\Windows\SysWOW64\ADVAPI32.dll
ModLoad: 77040000 77193000 C:\Windows\SysWOW64\USER32.dll
ModLoad: 74ec0000 74fce000 C:\Windows\SysWOW64\GDI32.dll
ModLoad: 76c40000 76c90000 C:\Windows\SysWOW64\WS2_32.dll
ModLoad: 755b0000 7685c000 C:\Windows\SysWOW64\SHELL32.dll
ModLoad: 76a80000 76b1b000 C:\Windows\SysWOW64\comdlg32.dll
ModLoad: 73ca0000 73cb6000 C:\Windows\SysWOW64\MPR.dll
ModLoad: 77200000 77328000 C:\Windows\SysWOW64\ole32.dll
ModLoad: 74fd0000 75065000 C:\Windows\SysWOW64\OLEAUT32.dll
ModLoad: 773b0000 7746a000 C:\Windows\SysWOW64\RPCRT4.dll
ModLoad: 73f10000 73f18000 C:\Windows\SysWOW64\VERSION.dll
ModLoad: 73c10000 73c97000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d\MSVCP80.dll
ModLoad: 73b70000 73c0b000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d\MSVCR80.dll
ModLoad: 75300000 75345000 C:\Windows\SysWOW64\SHLWAPI.dll
ModLoad: 768f0000 76a78000 C:\Windows\SysWOW64\CRYPT32.dll
ModLoad: 73d80000 73ec1000 C:\Windows\SysWOW64\dbghelp.dll
ModLoad: 51570000 518e6000 C:\Windows\SysWOW64\msi.dll
ModLoad: 75070000 75221000 C:\Windows\SysWOW64\SETUPAPI.dll
ModLoad: 6dbb0000 6dbb3000 C:\Windows\SysWOW64\sfc.dll
ModLoad: 73f30000 73f4b000 C:\Windows\SysWOW64\USERENV.dll
ModLoad: 6f0f0000 6f155000 C:\Windows\SysWOW64\WINSPOOL.DRV
ModLoad: 737b0000 737d3000 C:\Windows\SysWOW64\WINMM.dll
ModLoad: 76f00000 76f27000 C:\Windows\SysWOW64\IMM32.dll
ModLoad: 75230000 752f3000 C:\Windows\SysWOW64\msvcrt.dll
ModLoad: 76860000 768a1000 C:\Windows\SysWOW64\sechost.dll
ModLoad: 755a0000 755a7000 C:\Windows\SysWOW64\NSI.dll
ModLoad: 75390000 7550d000 C:\Windows\SysWOW64\combase.dll
ModLoad: 74850000 74a56000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1\COMCTL32.dll
ModLoad: 74d50000 74d6e000 C:\Windows\SysWOW64\SspiCli.dll
ModLoad: 74d70000 74d7e000 C:\Windows\SysWOW64\MSASN1.dll
ModLoad: 75350000 7538c000 C:\Windows\SysWOW64\CFGMGR32.dll
ModLoad: 73f20000 73f2f000 C:\Windows\SysWOW64\profapi.dll
ModLoad: 73780000 737a3000 C:\Windows\SysWOW64\WINMMBASE.dll
ModLoad: 76b20000 76c33000 C:\Windows\SysWOW64\MSCTF.dll
ModLoad: 74d40000 74d4a000 C:\Windows\SysWOW64\CRYPTBASE.dll
ModLoad: 6dba0000 6dbaf000 C:\Windows\SysWOW64\sfc_os.DLL
ModLoad: 73750000 73771000 C:\Windows\SysWOW64\DEVOBJ.dll
ModLoad: 74c50000 74cdb000 C:\Windows\SysWOW64\SHCORE.DLL
ModLoad: 74ce0000 74d34000 C:\Windows\SysWOW64\bcryptPrimitives.dll
(15f0.f18): Break instruction exception - code 80000003 (first chance)
eax=00000000 ebx=00000000 ecx=9d290000 edx=00000000 esi=ff0d5000 edi=00000000
eip=7760415d esp=00e0f8f4 ebp=00e0f920 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
ntdll!LdrpDoDebuggerBreak+0x2b:
7760415d cc int 3
0:000> g
ModLoad: 5ac60000 5aca7000 C:\Program Files (x86)\Common Files\Acronis\Home\resource.dll
ModLoad: 551b0000 55300000 C:\Program Files (x86)\Common Files\Acronis\Home\icu38.dll
ModLoad: 10000000 101ac000 C:\Program Files (x86)\Common Files\Acronis\Home\icudt38.dll
ModLoad: 73830000 73849000 C:\Windows\SysWOW64\CRYPTSP.dll
ModLoad: 73800000 73830000 C:\Windows\SysWOW64\rsaenh.dll
ModLoad: 737e0000 737fe000 C:\Windows\SysWOW64\bcrypt.dll
ModLoad: 743d0000 744bd000 C:\Windows\SysWOW64\uxtheme.dll
ModLoad: 03e10000 03e6e000 C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks.dll
ModLoad: 73cc0000 73d63000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll
ModLoad: 6df90000 6dfaa000 C:\Windows\SysWOW64\dwmapi.dll
ModLoad: 73d70000 73d79000 C:\Windows\SysWOW64\kernel.appcore.dll
ModLoad: 6eb60000 6eb66000 C:\Windows\SysWOW64\shfolder.DLL
ModLoad: 50600000 51566000 C:\Program Files (x86)\Acronis\TrueImageHome\ti_managers.dll
ModLoad: 741f0000 743c5000 C:\Windows\SysWOW64\WININET.dll
ModLoad: 74a80000 74aa0000 C:\Windows\SysWOW64\iphlpapi.dll
ModLoad: 77010000 77016000 C:\Windows\SysWOW64\PSAPI.DLL
ModLoad: 73f50000 74182000 C:\Windows\SysWOW64\iertutil.dll
ModLoad: 741e0000 741e8000 C:\Windows\SysWOW64\WINNSI.DLL
ModLoad: 5af60000 5af9a000 C:\Program Files (x86)\Acronis\TrueImageHome\qmng4.DLL
ModLoad: 73f00000 73f0a000 C:\Program Files (x86)\Common Files\Acronis\Home\thread_pool.dll
ModLoad: 5ac10000 5ac5c000 C:\Program Files (x86)\Common Files\Acronis\Home\libssl10.dll
ModLoad: 68ee0000 69053000 C:\Program Files (x86)\Common Files\Acronis\Home\libcrypto10.dll
ModLoad: 73ed0000 73ef8000 C:\Windows\SysWOW64\ntmarta.dll
(15f0.3e8): C++ EH exception - code e06d7363 (first chance)
ModLoad: 50440000 505f7000 C:\Program Files (x86)\Acronis\TrueImageHome\live_update_dll.dll
ModLoad: 5af10000 5af58000 C:\Program Files (x86)\Common Files\Acronis\Home\apichecker.dll
ModLoad: 777e0000 77ffb000 C:\Program Files (x86)\Acronis\TrueImageHome\tishell32.dll
ModLoad: 62940000 62955000 C:\Windows\SysWOW64\query.dll
ModLoad: 75510000 7559d000 C:\Windows\SysWOW64\clbcatq.dll
ModLoad: 69d00000 69d0d000 C:\Windows\SysWOW64\wbem\wbemprox.dll
ModLoad: 69fe0000 6a046000 C:\Windows\SysWOW64\wbemcomn.dll
ModLoad: 69ce0000 69cf1000 C:\Windows\SysWOW64\wbem\wbemsvc.dll
ModLoad: 69c10000 69cd4000 C:\Windows\SysWOW64\wbem\fastprox.dll
(15f0.3e8): C++ EH exception - code e06d7363 (first chance)
ModLoad: 694d0000 69536000 C:\Program Files (x86)\Common Files\Acronis\SnapAPI\snapapi.dll
ModLoad: 5af10000 5af53000 C:\Program Files (x86)\Common Files\Acronis\Home\sync_agent_api.dll
Application "\??\C:\Program Files (x86)\Common Files\Acronis\Home\as_stat_report.exe" found in cache
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
ModLoad: 74a60000 74a73000 C:\Windows\SysWOW64\NETAPI32.DLL
ModLoad: 741d0000 741da000 C:\Windows\SysWOW64\netutils.dll
ModLoad: 741b0000 741cd000 C:\Windows\SysWOW64\srvcli.dll
ModLoad: 74190000 741a1000 C:\Windows\SysWOW64\wkscli.dll
ModLoad: 5aba0000 5ac06000 C:\Program Files (x86)\Common Files\Acronis\Home\ulxmlrpcpp.dll
ModLoad: 64c20000 64c3e000 C:\Program Files (x86)\Common Files\Acronis\Home\EXPAT.dll
ModLoad: 6eaf0000 6eb01000 C:\Windows\SysWOW64\napinsp.dll
ModLoad: 6ead0000 6eae6000 C:\Windows\SysWOW64\pnrpnsp.dll
ModLoad: 6eab0000 6eac4000 C:\Windows\SysWOW64\NLAapi.dll
ModLoad: 6f170000 6f1bb000 C:\Windows\SysWOW64\mswsock.dll
ModLoad: 6ea30000 6eaae000 C:\Windows\SysWOW64\DNSAPI.dll
ModLoad: 6ea00000 6ea0a000 C:\Windows\SysWOW64\winrnr.dll
ModLoad: 6e9d0000 6e9f1000 C:\Program Files (x86)\Bonjour\mdnsNSP.dll
ModLoad: 6e9c0000 6e9d0000 C:\Windows\SysWOW64\wshbth.dll
ModLoad: 6e960000 6e9a6000 C:\Windows\SysWOW64\fwpuclnt.dll
ModLoad: 6e9b0000 6e9b8000 C:\Windows\SysWOW64\rasadhlp.dll
(15f0.19e0): C++ EH exception - code e06d7363 (first chance)
(15f0.19e0): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.1be0): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.16b8): C++ EH exception - code e06d7363 (first chance)
(15f0.19e0): C++ EH exception - code e06d7363 (first chance)
ModLoad: 5b6b0000 5b6cf000 C:\Program Files (x86)\Acronis\TrueImageHome\afcdpapi.dll
(15f0.19e0): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
ModLoad: 07650000 08294000 C:\Windows\SysWOW64\ieframe.dll
ModLoad: 6de40000 6df8a000 C:\Windows\SysWOW64\urlmon.dll
ModLoad: 736d0000 7374e000 C:\Windows\SysWOW64\sxs.dll
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
Application "\??\C:\Program Files (x86)\Acronis\TrueImageHome\license_activator.exe" found in cache
(15f0.10ec): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
Application "\??\C:\Program Files (x86)\Common Files\Acronis\Home\as_stat_report.exe" found in cache
(15f0.19e0): C++ EH exception - code e06d7363 (first chance)
(15f0.19e0): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
Application "\??\C:\Program Files (x86)\Common Files\Acronis\Home\as_stat_report.exe" found in cache
(15f0.19e0): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
(15f0.19e0): C++ EH exception - code e06d7363 (first chance)
(15f0.f18): C++ EH exception - code e06d7363 (first chance)
ModLoad: 68890000 68b28000 C:\Windows\SysWOW64\explorerframe.dll
ModLoad: 68810000 6888f000 C:\Windows\SysWOW64\DUser.dll
ModLoad: 686a0000 68809000 C:\Windows\SysWOW64\DUI70.dll

Dom, 02/01/2015 - 15:22
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 5

The previous log was Acronis TI 2015 opened to the backup tab. In that log, TI was consuming ~25% cpu across all four cores. The below log was Acronis TI 2015 opening to the account tab, forcing a check for updates, where TI consumed ~50% of each of my four cores. Please advise.

Microsoft (R) Windows Debugger Version 6.3.9600.17298 X86
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe"

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred symsrv*symsrv.dll*C:\localsymbolcache*http://msdl.microsoft.com/download/symbols
Symbol search path is: symsrv*symsrv.dll*C:\localsymbolcache*http://msdl.microsoft.com/download/symbols
Executable search path is:
ModLoad: 01210000 02876000 ti_console.ex
ModLoad: 77550000 776be000 ntdll.dll
ModLoad: 74d80000 74ec0000 C:\Windows\SysWOW64\KERNEL32.DLL
ModLoad: 76f30000 77007000 C:\Windows\SysWOW64\KERNELBASE.dll
ModLoad: 52090000 522c2000 C:\Program Files (x86)\Acronis\TrueImageHome\QtCore4.dll
ModLoad: 518f0000 5208b000 C:\Program Files (x86)\Acronis\TrueImageHome\QtGui4.dll
ModLoad: 77330000 773ac000 C:\Windows\SysWOW64\ADVAPI32.dll
ModLoad: 77040000 77193000 C:\Windows\SysWOW64\USER32.dll
ModLoad: 74ec0000 74fce000 C:\Windows\SysWOW64\GDI32.dll
ModLoad: 76c40000 76c90000 C:\Windows\SysWOW64\WS2_32.dll
ModLoad: 755b0000 7685c000 C:\Windows\SysWOW64\SHELL32.dll
ModLoad: 76a80000 76b1b000 C:\Windows\SysWOW64\comdlg32.dll
ModLoad: 73ca0000 73cb6000 C:\Windows\SysWOW64\MPR.dll
ModLoad: 77200000 77328000 C:\Windows\SysWOW64\ole32.dll
ModLoad: 74fd0000 75065000 C:\Windows\SysWOW64\OLEAUT32.dll
ModLoad: 773b0000 7746a000 C:\Windows\SysWOW64\RPCRT4.dll
ModLoad: 73f10000 73f18000 C:\Windows\SysWOW64\VERSION.dll
ModLoad: 73c10000 73c97000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d\MSVCP80.dll
ModLoad: 73b70000 73c0b000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d\MSVCR80.dll
ModLoad: 75300000 75345000 C:\Windows\SysWOW64\SHLWAPI.dll
ModLoad: 768f0000 76a78000 C:\Windows\SysWOW64\CRYPT32.dll
ModLoad: 73d80000 73ec1000 C:\Windows\SysWOW64\dbghelp.dll
ModLoad: 51570000 518e6000 C:\Windows\SysWOW64\msi.dll
ModLoad: 75070000 75221000 C:\Windows\SysWOW64\SETUPAPI.dll
ModLoad: 6dbb0000 6dbb3000 C:\Windows\SysWOW64\sfc.dll
ModLoad: 73f30000 73f4b000 C:\Windows\SysWOW64\USERENV.dll
ModLoad: 6f0f0000 6f155000 C:\Windows\SysWOW64\WINSPOOL.DRV
ModLoad: 737b0000 737d3000 C:\Windows\SysWOW64\WINMM.dll
ModLoad: 76f00000 76f27000 C:\Windows\SysWOW64\IMM32.dll
ModLoad: 75230000 752f3000 C:\Windows\SysWOW64\msvcrt.dll
ModLoad: 76860000 768a1000 C:\Windows\SysWOW64\sechost.dll
ModLoad: 755a0000 755a7000 C:\Windows\SysWOW64\NSI.dll
ModLoad: 75390000 7550d000 C:\Windows\SysWOW64\combase.dll
ModLoad: 74850000 74a56000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1\COMCTL32.dll
ModLoad: 74d50000 74d6e000 C:\Windows\SysWOW64\SspiCli.dll
ModLoad: 74d70000 74d7e000 C:\Windows\SysWOW64\MSASN1.dll
ModLoad: 75350000 7538c000 C:\Windows\SysWOW64\CFGMGR32.dll
ModLoad: 73f20000 73f2f000 C:\Windows\SysWOW64\profapi.dll
ModLoad: 73780000 737a3000 C:\Windows\SysWOW64\WINMMBASE.dll
ModLoad: 76b20000 76c33000 C:\Windows\SysWOW64\MSCTF.dll
ModLoad: 74d40000 74d4a000 C:\Windows\SysWOW64\CRYPTBASE.dll
ModLoad: 6dba0000 6dbaf000 C:\Windows\SysWOW64\sfc_os.DLL
ModLoad: 73750000 73771000 C:\Windows\SysWOW64\DEVOBJ.dll
ModLoad: 74c50000 74cdb000 C:\Windows\SysWOW64\SHCORE.DLL
ModLoad: 74ce0000 74d34000 C:\Windows\SysWOW64\bcryptPrimitives.dll
(18e8.b94): Break instruction exception - code 80000003 (first chance)
eax=00000000 ebx=00000000 ecx=44750000 edx=00000000 esi=fe844000 edi=00000000
eip=7760415d esp=0065f2fc ebp=0065f328 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
ntdll!LdrpDoDebuggerBreak+0x2b:
7760415d cc int 3
0:000> g
ModLoad: 5ac60000 5aca7000 C:\Program Files (x86)\Common Files\Acronis\Home\resource.dll
ModLoad: 551b0000 55300000 C:\Program Files (x86)\Common Files\Acronis\Home\icu38.dll
ModLoad: 10000000 101ac000 C:\Program Files (x86)\Common Files\Acronis\Home\icudt38.dll
ModLoad: 73830000 73849000 C:\Windows\SysWOW64\CRYPTSP.dll
ModLoad: 73800000 73830000 C:\Windows\SysWOW64\rsaenh.dll
ModLoad: 737e0000 737fe000 C:\Windows\SysWOW64\bcrypt.dll
ModLoad: 743d0000 744bd000 C:\Windows\SysWOW64\uxtheme.dll
ModLoad: 007a0000 007fe000 C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks.dll
ModLoad: 73cc0000 73d63000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll
ModLoad: 6df90000 6dfaa000 C:\Windows\SysWOW64\dwmapi.dll
ModLoad: 73d70000 73d79000 C:\Windows\SysWOW64\kernel.appcore.dll
ModLoad: 6eb60000 6eb66000 C:\Windows\SysWOW64\shfolder.DLL
ModLoad: 50600000 51566000 C:\Program Files (x86)\Acronis\TrueImageHome\ti_managers.dll
ModLoad: 741f0000 743c5000 C:\Windows\SysWOW64\WININET.dll
ModLoad: 74a80000 74aa0000 C:\Windows\SysWOW64\iphlpapi.dll
ModLoad: 77010000 77016000 C:\Windows\SysWOW64\PSAPI.DLL
ModLoad: 73f50000 74182000 C:\Windows\SysWOW64\iertutil.dll
ModLoad: 741e0000 741e8000 C:\Windows\SysWOW64\WINNSI.DLL
ModLoad: 5af60000 5af9a000 C:\Program Files (x86)\Acronis\TrueImageHome\qmng4.DLL
ModLoad: 73f00000 73f0a000 C:\Program Files (x86)\Common Files\Acronis\Home\thread_pool.dll
ModLoad: 5ac10000 5ac5c000 C:\Program Files (x86)\Common Files\Acronis\Home\libssl10.dll
ModLoad: 68ee0000 69053000 C:\Program Files (x86)\Common Files\Acronis\Home\libcrypto10.dll
ModLoad: 73ed0000 73ef8000 C:\Windows\SysWOW64\ntmarta.dll
(18e8.11b4): C++ EH exception - code e06d7363 (first chance)
ModLoad: 50440000 505f7000 C:\Program Files (x86)\Acronis\TrueImageHome\live_update_dll.dll
ModLoad: 5af10000 5af58000 C:\Program Files (x86)\Common Files\Acronis\Home\apichecker.dll
ModLoad: 777e0000 77ffb000 C:\Program Files (x86)\Acronis\TrueImageHome\tishell32.dll
ModLoad: 62940000 62955000 C:\Windows\SysWOW64\query.dll
ModLoad: 75510000 7559d000 C:\Windows\SysWOW64\clbcatq.dll
ModLoad: 69d00000 69d0d000 C:\Windows\SysWOW64\wbem\wbemprox.dll
ModLoad: 69fe0000 6a046000 C:\Windows\SysWOW64\wbemcomn.dll
ModLoad: 69ce0000 69cf1000 C:\Windows\SysWOW64\wbem\wbemsvc.dll
ModLoad: 69c10000 69cd4000 C:\Windows\SysWOW64\wbem\fastprox.dll
(18e8.11b4): C++ EH exception - code e06d7363 (first chance)
ModLoad: 694d0000 69536000 C:\Program Files (x86)\Common Files\Acronis\SnapAPI\snapapi.dll
ModLoad: 5af10000 5af53000 C:\Program Files (x86)\Common Files\Acronis\Home\sync_agent_api.dll
Application "\??\C:\Program Files (x86)\Common Files\Acronis\Home\as_stat_report.exe" found in cache
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
ModLoad: 74a60000 74a73000 C:\Windows\SysWOW64\NETAPI32.DLL
ModLoad: 741d0000 741da000 C:\Windows\SysWOW64\netutils.dll
ModLoad: 741b0000 741cd000 C:\Windows\SysWOW64\srvcli.dll
ModLoad: 74190000 741a1000 C:\Windows\SysWOW64\wkscli.dll
ModLoad: 5aba0000 5ac06000 C:\Program Files (x86)\Common Files\Acronis\Home\ulxmlrpcpp.dll
ModLoad: 64c20000 64c3e000 C:\Program Files (x86)\Common Files\Acronis\Home\EXPAT.dll
ModLoad: 6eaf0000 6eb01000 C:\Windows\SysWOW64\napinsp.dll
ModLoad: 6ead0000 6eae6000 C:\Windows\SysWOW64\pnrpnsp.dll
ModLoad: 6eab0000 6eac4000 C:\Windows\SysWOW64\NLAapi.dll
ModLoad: 6f170000 6f1bb000 C:\Windows\SysWOW64\mswsock.dll
ModLoad: 6ea30000 6eaae000 C:\Windows\SysWOW64\DNSAPI.dll
ModLoad: 6ea00000 6ea0a000 C:\Windows\SysWOW64\winrnr.dll
ModLoad: 6e9d0000 6e9f1000 C:\Program Files (x86)\Bonjour\mdnsNSP.dll
ModLoad: 6e9c0000 6e9d0000 C:\Windows\SysWOW64\wshbth.dll
ModLoad: 6e960000 6e9a6000 C:\Windows\SysWOW64\fwpuclnt.dll
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
ModLoad: 6e9b0000 6e9b8000 C:\Windows\SysWOW64\rasadhlp.dll
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1c5c): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.1e30): C++ EH exception - code e06d7363 (first chance)
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
ModLoad: 5b6b0000 5b6cf000 C:\Program Files (x86)\Acronis\TrueImageHome\afcdpapi.dll
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
ModLoad: 06f90000 07bd4000 C:\Windows\SysWOW64\ieframe.dll
ModLoad: 6de40000 6df8a000 C:\Windows\SysWOW64\urlmon.dll
ModLoad: 736d0000 7374e000 C:\Windows\SysWOW64\sxs.dll
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
Application "\??\C:\Program Files (x86)\Acronis\TrueImageHome\license_activator.exe" found in cache
(18e8.5dc): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.1c40): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
Application "\??\C:\Program Files (x86)\Common Files\Acronis\Home\as_stat_report.exe" found in cache
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
Application "\??\C:\Program Files (x86)\Common Files\Acronis\Home\as_stat_report.exe" found in cache
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
ModLoad: 68890000 68b28000 C:\Windows\SysWOW64\explorerframe.dll
ModLoad: 68810000 6888f000 C:\Windows\SysWOW64\DUser.dll
ModLoad: 686a0000 68809000 C:\Windows\SysWOW64\DUI70.dll
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b4): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
(18e8.17c0): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
(18e8.b94): C++ EH exception - code e06d7363 (first chance)
ModLoad: 73ae0000 73b69000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17415_none_7c5769eaaa0aa358\comctl32.dll

Dom, 02/01/2015 - 15:27
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Beginner
Messaggi: 1
Commenti: 5

So apparently only easy solutions that can ultimately be blamed on the user are posted and the devs don't actually want to respond to someone directly who has found an actual bug in the interests of patching it so that others who may be affected but haven't posted won't experience the same issues... Great support guys.

This is a backup product. Of all of the software I run, this should be the one I install, forget about, then remember I installed when something catastrophic happens. It should just work. I don't care about a fancy GUI or streamlined interface.

By the way, in addition to the above problem, I wind up having some sort of previous backup can't be found error every few weeks, which requires me to manually delete my backups, clone the settings and make a new one, making this product useless for being able to restore to a specific past state and also fails to actually follow the rules I set for incremental backups and cleaning up old backups. On top of that, my support ran out in October 2014. Part of my support was for TI 2014, which worked fine in every way. By the time I got around to calling about the problems I was experiencing in TI 2015, my support had already run out. Nice one guys.

Long story short, I will be advising all that ask what junk this software is, as well as posting my personal experience on every review site I can. If you would prefer to actually acknowledge the issue with your software, assist me with this problem or release a patch that addresses these issues I will consider revising my opinion.

Mer, 02/11/2015 - 23:50