How do I remove backups?????

Open recovery module and RIGHT click on the file to be deleted and choose the delete option. You can do the same for files which have already been deleted via explorer. This should cause the name to be removed from the listing.

By 'Open Recovery Module' do you mean select "Operations"/"recovery'? That just takes me to a list of files where only the actual backups are located. There are no phantoms there. If you mean 'Activate Acronis Startup Recovery Manager'??? That one scares me because it talks about modifying the Master Boot Record and, given the reliability of this program, I'm not all excited about doing that! :o)

In the Data Recovery and Backup Management screen, you should be able to get a list of your backups. Then as the manual states:

The shortcut menu opened by right-clicking on a desired backup archive provides the following operations with backups: Explore - see Exploring archives and mounting images (p. 139) Recover - see Recovery Wizard - detailed information (p. 95) Update - adding an incremental or differential backup to an existing backup archive without creating a new backup task Validate Archive - see Validating backup archives (p. 153) Mount Image (only for images) - see Mounting an image (p. 142) Consolidate - see Consolidating backups (p. 160) Edit Comments - editing comments made during backup creation or adding comments for a scheduled backup that ran unattended Rename - renaming backup archives or individual backups (a backup is renamed only in the program's metadata database, however, the backup filename remains unchanged) Move - see Moving backup archives (p. 163) Remove - see Removing backup archives (p. 163)

Then on p. 163:

19.6. Removing backup archives
You may want to remove backups and backup archives you no longer need. Because Acronis True Image Home stores information on the backup archives in a metadata information database, deleting unneeded archive files using Windows Explorer will not delete information about these archives from the database and Acronis True Image Home will consider that they still exist. This will result in errors when the program tries to perform operations on the backups that no longer exist. So you must only remove obsolete backups and backup archives using the tool provided by Acronis True Image Home. To remove the entire backup archive, select it and click Remove on the toolbar or right-click on the full backup of the backup archive and choose Remove in the shortcut menu. To remove an incremental or a differential backup, select it and click Remove on the toolbar or right-click on the selected backup and choose Remove in the shortcut menu. In this case all other successive incremental and differential backups created later than the selected incremental or differential backup will also be deleted.

_____

You have done this and this does not work?

I will spend some time tomorrow with this but let's be clear I am talking about TIH 11.0. I have yet to find anywhere that gives me a 'delete' option. Right clicking the files does not give me a delete option. I must be missing something very basic which WILL REALLY make me ill when I find it!

Sorry, the information was from TIH 2010 documentation. I don't know TIH 11, but Grover does, so he would be of more help. I didn't intend to waste your time.

Thomas,
My apologies. The version of TrueImage in use by you was not mentioned in your initial post. I have version 2010-build 7046 installed so the the information I provided to you was for the most current version of TrueImage Home.

Since, I do not have v11 installed, I can only refer you to t he current documentation. If your are using the "Backup Locations" option, section 8.3 of the V11 user pdf file shows how to delete the Backup Location. If you are not using the Backup Locations option, as I recall, I believe the deletion of individual files is simply from the Windows Explorer.

More information is available from the version 11 videos and user manual. Both can be found by clicking on my signature index below and selection item 42A and 42B. Perhaps someone currently using version 11 can be of further assistance since I am using a more current version.

Thanks, Grover. Since I jumped from another topic to this one, I neglected to say it was Version 11.0. Sorry. My copy is only a year old but Acronis tells me it's outdated and no longer supported. That, to me, is just amazing! Well, in this day and age, maybe not. Rather than patch a program so that it's functional, companies now just come out with a new version that works and expect you to buy it to fix the problems they caused in the first place.
Anyway, yes I know how to erase the entire Backup location, which, in my case, is drive g: but there's no way to erase individual backups. since I have been doing daily differential backups you can imagine the massive number that show up on my TIH screen. You can erase them in Explorer but they still show up in TIH! It's a darn guess as to which ones are active! No wonder they came out with a newer version.

GroverH is correct in version 11 just delete the tib file using Windows Explorer, as you would for any other file, if you wish to remove the entry for the backup in the log file, open the log window highlight the entry you want to remove and select the delete icon.

Thomas,
Thanks Como for the validation. As I also recall, there is no problem if you delete all the log files inside the log folder.

If you have paperwork on your purchase of v11, you might supply this to Acronis support and see if you might qualify for a free version of 2009. If your purchase was within 30 days of the 2009 release date, you may qualify for this update. The 2009 version would be an improvement as compared to v11.

''''GroverH is correct in version 11 just delete the tib file using Windows Explorer, as you would for any other file, if you wish to remove the entry for the backup in the log file, open the log window highlight the entry you want to remove and select the delete icon.''''

Como, you can delete the entire drive where the backups exist but you CANNOT highlight the entry and remove it because there is NO delete ICON that I can see. I did delete them in Windows but they ALL show up in Acronis.

Perhaps it would help if you posted a screenshot showing the problem.

To delete the log entry open TI in Windows - Go to the tools menu and select Show Logs

With the logs shown in the window highlight the one you want to delete and click on the delete "cross", from memory the second one deletes all entries and of course the disk icon saves a log file.

I don't have version 11 on my computer any more but I found an old RealToGo PE disk with TI 11 on. the attached screen shot is taken from that. This is the reason there are no log entries shown.

Como, you are OK in my book! Wonder why Acronis guys couldn't tell me that???? :o)
It sure is not where it should be.

Thomas Witman wrote:

Como, you are OK in my book! Wonder why Acronis guys couldn't tell me that???? :o)
It sure is not where it should be.

But it is in the User Manual available for download

Hello all,

Thank you very much for your assistance.

Thomas Witman,

For your own convenience, you can check the Acronis True Image Home user guide page here.

This link points to Acronis True Image 11 Home User Guide.

Please let me know if you have additional questions.

Thank you.

PBatAF,
1. Your meta data includes all your tasks and the backups shown when you open the
Recovery Module.
2. If you have backups you want to delete and these are not shown within the Recovery option,you can delete these same as an other Windows file simply by deleting them. Keep in mind the rules by which TrueImage Works. The backup files are groups/sets of files like a chain. If all the old backups are full backups, there is no risk in deletion. If the old backup files have incremental files within the set, deleting the oldest incremental files breaks the chain and all the newer incremental are of no value.
3. If any of your old backups were created by prior versions of TrueImage, I would group them in a folder and mark the folder so you know which version created the backup file. Also, keep your old version Rescue CD and mark them with their version and serial numbers. You may never need the old Rescue CD but they can be helpful at times if other issues should arise.
4. If you have backups which are not listed in the Recovery module, you can open TI and browse to the backup files and add them to your meta data by right clicking and looking at the options presented.
5. An old version cannot restore the backup created by a newer version.
6. The backup of most importance is one where you checkmarked each and every partition on the backup list so that everything on your system disk was included in the backup. Having a backup of this type will enable you to move to a larger disk should the need arise.
7. The backup of next most importance (as compared to #6) is the backup of your Drive C. This should include all your emails and your application settings., etc. You want to keep backups of both #6 and #7. I personally only to the #6 for backups and this is a full backup(all partitions) weekly with daily incremental of all the changes.
8. Keep in mind that the backup of System State and My Application settings have little practical value. A system state is mostly a backup of your registry and will not create a bootable disk. A backup of your entire disk or at least of your Drive C is a much better choice. For example, in Win7, you need much more than a backup of your Drive C if you want to boot into a new drive. You need copies of everything.
9. If you have some reading time, click on my signature below and look at the index of references. It will provide reading material for a long time.

GroverH:
I like you, am using TI Home 2010, Build 7046 but I can't get the "Browse for Backup" to work as you seeming have. I moved some Tib files using IE8 to move and/or rename some old files and/or folders to match my current Chain2Gen file/folder structure.

When I "browse" for the file in its new location, I can only get to the "folder" that it is located in but not the file; ie: "OK" is not highlighted or the file doesn't showup in the "file name" window.

Hope you can test and prove that it truely still works in Build 7046. Thanks.

FHWA_Retiree.
1. Use Windows Explorer and confirm that the file is really in the folder as your are expecting.

2. Then open TI and use the browse for backup option. If you get to the same point where you can see the folder but not the files. Stop and be observant. As I recall the folder name is in the left pane and the file is in the right pane. Is there a horizontal scroll bar which will allow you to see more along the right margin?

I do not have 2010 installed currently but if you still need help, I will load it back and see if I can create a picture.

GroverH:
Do I feel stupid!!

On my PC (Vista) when I "browsed" I got a window of only the "left pane". I didn't have an option to minimize or restore full/partial in the upper right corner, so I thought that was all there was. Only when I went to the "borders", did I see the "<->" arrow. :-)

It appears to be working.

Still can't delete any of the "backups" that don't exist anymore. The program thinks that it was done. Even creates a Log entry saying that I did it but the job is still on the Recovery screen .

Thanks again.

Progress made. Now, search for "Archives.xml"
Make a copy of it for safekeeping as we are going to edit the original.

Any chance you have a text editor or something other than Notepad? If you do, then use it instead of notepad.

Right click on archives.xml and choose the "open with" option and open the file in your text editor or notepad.

Now find the non-existant backups and delete them. Look carefully as each file could comprise several lines and there is a definitive first and last line. I don't know if I could help you but if you want to make a zip file of your xml file and upload it, I will look at it if you tell me what has to be deleted.

If things don't work out, you can always rename your copy back as the unedited original.

Another option:
Inside Windows Explorer, delete the Archive.xml file. TI will create again and empty.

Now open TI in the Recovery module and browse to your latest backups. Click on the any of the ones you want to add back/ appear on your Recovery page.

And if you do not like the results, you can always use your earlier backup and put back a former copy of the Archive.xml file.

GroverH:
Are you sure about the your following statement? Now, search for "Archives.xml"

I did the following....
Click to open Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, and then click OK.

When I search for "*.xml", I found numerous XML files; none were "archives.xml".

Again, I am using TI Home 2010 - Build 7046.

Where did I go wrong?

I am using XP Pro and 2010-7046. This is where my database is stored.
C:\Documents and Settings\All Users\Application Data\Acronis\TrueImageHome\Database\archives.xml

Perhaps you can search on Database or the TrueImgeHome folder and see what its subfolders are. Of course, it is also possible that is something else in Win7.

In Windows 7, Archives.xml appears to be in C:/ProgramData/Acronis/TrueImageHome/Database at least it does in the Home version

Como:

Thanks... Looks like Acronis has standardized and is finally storing the Archives.xml in the same place for Win7 & Vista Home Prem - 32-bit. (Your using Win7 and I am using Vista Home Premium, 32-bit.)

FYI, I found that I had to delete not only the Archives.xml file and any copies Acronis had made with Archives%date% format for it to discard all entries when i reopened the program. It ignored the previous copy that I had renamed to Archives-old.xml.

Thanks again....

I removed the backup archive accidentally through Acronis True Image Home 2010 . How can I undo the operation?
Thank you

I am only a "beginner" like yourself. Besides, I not sure what you mean by "removed the backup archive". Did you actually delete the Acronis backup ".tib" file or only the "reference" to the file in the "Recovery" screen? Hopefully, you have solved this problem by now. Sorry for the delay in answering before now.

Hi, To remove the old Backup on Acronis Home 2010 Home Page go to the Task & Log section that is where you can delete the info of the files that no longer exist ...... Not the file it's self >>> The Right click will then give you the option that you need ....