How to recover any data from "corrupted" backup

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Just finished talking with India about an allegedly corrupted backup. I doubt it's corrupted, as it seems to be the infamous Sector 63 error that I've read a lot about. Yes, I backed up to an external drive. I mean, I did it with Ghost all the time, so why should Acronis have trouble with it, I figured.

ANYWAY, does any one know of any utilities that can read from the backup files outside of Acronis and their flawed product? It's doing this for several backups I've created, and I seriously doubt that all of them are damaged, especially when chkdsk says everything is A-OK.

second, how prevalent is this problem really? We use Acronis at work, and, frankly, if it is this risky, then we need to get a new backup solution.

Gio, 04/29/2010 - 02:49
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Are you using the latest version and does this involve an SSD?

If not, then you can try a few of things for an apparently corrupted or invalid backup.

First, see if the backup validates within ATI fron within windows. If so, then it's a BootCD driver, try to download a newer iso for a boot CD or contact tech to try to get one with an appropriate driver.

Of course, first thing, confirm the drive is working correctly by running a checkdisk. Since this takes a while, it wouldn't be first on my todo list. ;)

If not, try copying the backup to an internal disk or at least a diff disk and see if it validates from within ATI within windows. If so, then it was just a read error or a driver error if you were using the bootcd when the file appeared invalid.

If not, then see if you can mount the backup and copy out files; some or most of them might be copyable by this method. I know that's not a godsend but it's something.

Gio, 04/29/2010 - 11:57
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Yeah, I don't think the data is really corrupted. I think it's just the stupid Sector63 issue that I've read a lot about. Is that problem fixed in B&R10 for restores at least?

Ven, 04/30/2010 - 22:04
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Try exploring the archive file with Windows Explorer or using TI's Mount command which should mount the archive as a virtual disk and be visible in Explorer.

Ven, 04/30/2010 - 22:53
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yeah, trying that does more of the "please select the first volume" crap. looking at the disk, there [i]are[/i] some files in the dreaded "Found" folder. Any idea if I can easily merge those guys back in? I've got drive recovery software, but I doubt that will do anything...

Ven, 04/30/2010 - 23:41