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Image file size is 10 times larger than actual disk size

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Windows XP SP2 with 250Gb Sata Drive NTFS partion.
Before attempting to fix a very slow running system, I decided to do a full backup - JUST IN CASE. Using TI2009. The used space on the drive was less than 19GB, but the image file size on the backup external drive (USB) was 138Gb. I tried restoring to another SATA drive so as not to "damage" the original, and the resultant drive size used space was only 18Gb.

So, I tried the same thing using TI 11, with basically the same results. The image file was significantly larger, and very close to the results noted above.

When I saw the real large file size, I first suspected a compressed disk, which would also explain the real long Windows startup. But checking the disk, and actual file sizes, I don't think that is the case anymore.

I did note that during the restore process setup, it indicated that it would do a sector by sector restore, even though it was not set in the backup operation. So, what am I doing wrong?

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Jim:

The disk that you're backing up probably has file system errors, so TI drops back to sector-by-sector mode. Since you have also noted that the system is running slow, you may have bad sectors on the disk.

Schedule a disk check on the partition, and be sure to check the box "Scan for and attempt recovery of bad sectors". You will then need to reboot for the disk check to run.

Hello,

Jim, Mark is absolutely correct.

There are 2 possible reasons of such behavior.

  1. Corrupted file system;
  2. Sector-by-sector backup. 

To make sure that file system errors is not the issue I may suggest you to check the drive for the errors:

  • Go to the Command Line (Start-Run -> cmd);
  • Enter the following command:

    chkdsk DISK: /r

    where DISK is the partition letter you need to check. Please note, that checking the C: drive may require you to reboot the machine.

Additionally, please make sure that the mark Create and image using sector-by-sector approach is not checked.

Please reply to this thread if you need any further assistance.

Mark, thanks for your help.

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