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Improved - plea for help with BartPE settings

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Hi. I need help trying to restore a Win7 64 partition w/AMD RAID 0 to new hard drives. Acronis cannot find/see the AMD array, I loaded BartPE with the raid drivers. Got bart to launch.

The array now needs a partition and formatting. Does Bart do that with its own utility or do I just launch Acronis from within Bart?

I did launch Acronis and see options for the Universal recovery. Is that used (checked)?

Added the raid drivers are added to Acronis.

Using universal restore, and now see "Partition 1-1" and "Partition C" What do these each represent?

Thanks for any help with this. Very confused and exhausted after 4 hours.

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Wow what a huge amount of work! This software seriously needs a warning for raid users. You really need to be advanced to have any hope. Getting closer to working but now I am hung on the:

Partition location (required)" showing "not selected" with "New Location"

Seems to be like this thread http://forum.acronis.com/forum/4222 but I am getting no change no matter how many times I select the c partition. Any fix for this?

Nick
dying in Dallas :-(

So after paying for 2 licenses for the premium edition, the basic software does not work. It was like pulling teeth to get a presales answer about basic raid support. Finally, got an incorrect "yes" that could not be verified until crisis mode struck.

So now they want money and are obviously not in this forum to answer a basic "use" question when a customer is in a dire situation. I'm stuck with 11 year old BartPE and instructions that are error strewn and incomplete. Guess a poorly tested add-on for freeware is all I really paid for.

"Don't rely on Acronis Drive Image Premium for RAID support." If I end up having to pay for an answer, that's is going to start appearing everywhere I have an account.

So it turns out the expected recovery method or the method given in the instruction manual are not the right thing to do. For $20 you get a walk-through and a private email with instructions - for future reference.

I'd advise anyone to just spare yourself the endless hours of trying to get this to work, unless you fully understand drive partitions. No one here will help you with this sort of thing. Worse yet, they will sooner have you suffer the inability to recover your precious data and leave you in stress, than to take 5 seconds and say, we really don't know or can't say.