Incremental Backups All Gone!?

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Hi,

I recently bought Acronis True Image 2012, and also purchased about the same time a 4TB Seagate GOFlex external drive. I chose the default incremental backup settings and the program went ahead and did a full backup with no problems (apparently). It did another 4 incremental backups without a hitch, and then tonight everything seemingly went wrong! As usual I clicked the Backup Now button, and then a minute or 2 later it came up with this strange message: "Insert the last volume of the multi-volume backup for appending an incremental backup. Cannot create an incremental backup because the drive is empty or is not ready."

Now I'm pretty darn sure the drive was ready and it certainly wasn't empty (and nowhere near full either). I tried clicking on the gear symbol button and tried 'Validate'. I can't remember exactly what the message said but it said something about the 4th version couldn't be accessed. It gave me a few buttons to choose from and then I got similar messages for the 3rd, 2nd and 1st versions. After that I was astonished to find the main Acronis window said that my drive now had NO backups - there was no recover button!

So what in heaven's name is going on? How can I rely on your software when it does this? I mean, I wasn't asking it to do rocket science. So how can I avoid this happening again?

David.

Dom, 03/04/2012 - 16:34
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mvp

David,

It is unclear what happened. If you are tweaking your backup settings, it is possible that the internal database of ATI lost track of some backups.
Delete your task, set a new backup task.

Whenever you want to change critical settings like the backup scheme, retention rules, name, destination, you'd better set up a new task. Although it is possible to edit a backup task, these changes can produce unexpected results that can create a lot of confusion at restore time, or simply impede the restore.

Dom, 03/04/2012 - 17:55
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David,
For informational purposes, I would also be interested in knowing how many partitions the 4TB box has and would you also look at the 4T when viewed using the Windows disk Management graphical view. How does Windows describe the type of disk for the 4TB. Is it listed as basic or dynamic or ?

Dom, 03/04/2012 - 18:02
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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==> it is possible that the internal database of ATI lost track of some backups.
+1 -- had this happen a lot with 2012, but less with U1. Are you using the latest build? When ATI looses a backup chain, you can sometimes browse for the actual backup files and access them directly. But it is really better to delete the task and create a new one. Are the actual backup files still on the machine? After you delete the backup task, check to see if the files are cleaned-up. If not, then you can delete them manually to recover the disk space.

Mar, 03/06/2012 - 13:12