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Installation

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This has been the most frustrating experience I have had for a long time.

I have a full version of true image 2012 plus and I have a new PC. The old one with true image is gone.

I want to put true image on the new PC.

How do i get a new serial number and program?

B.

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Not enough info to be sure of exactly what you want or need.
1. If the new pc is Window 8, the only compatible version you can install is 2013 and you would need to purchase either an update or full version. After purchase, a serial is provided via email. Once you register your 2013 serial, then the 2013 installation files would be available for download from your Aconis account.

or

2. If you need to re-download your 2012 files, assuming you registered your 2012 serials, (or after you have registered your 2012 serials if not registered) you can visit your Aconris account and the 2012 installations files and serial number are listed there for you to download.

Thanks for the reply. I have xp-pro on the new pc. If I understand you correctly, I can use the original s/n after loading the 2012 version.

Brent

Yes. The serial will need to be de-activated from the old machine records at Acronis.
I've never done it so I can not give you specifics but this link should help.

http://kb.acronis.com/content/22154
22154: Acronis True Image Home 2012: Assigning Installation to Another Machine