Salta al contenuto principale

Installation Fails

Thread needs solution

Windows 7 @ SP1
Privileged account
I am running the home edition of Acronis.

I have an installation problem with my 64 Bit system. The installation stops. Here the exact data:
Error #1603 (10002)
Tag:= 0xAd997c19487ECeb379
Fatal Error during installation
Code=80070643
Tag = 0xBD28FDBD64EDB8BC

What's wrong?

Renee
Here's an interesting update.... It installed ok on my Lenovo T61P running 64 Bit Windows. Now I am puzzled.

0 Users found this helpful

Renee,

Check this out http://forum.acronis.com/forum/19091

Make sure that the following services are started: COM + Application, Volume Shadow Copy, Distribution Transaction Coordinator

If it doesn't work, file a ticket with customer support. A detailed analysis is necessary for troubleshooting.