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installing home 2011 over home 11 version

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Severe difficulty experienced with install of home 2011. presently using windows 8.1 upgrade from win xp which had home 11 installed. install interrupts and rolls back.
KB 15190 gives location of files to remove if rollback experienced. these are not showing in win8.1 temp folder %tmp%.
downloaded latest cleanuptools.exe. run manually and removed items.
rebooted and win 8.1 would not load. eventually recovered to restore point. home 11 reappears.

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Hello Keith,

Windows 8.1 is not supported by both Acronis True Image 11 and Acronis True Image 2011.

If you want to use True Image on your new system, you need an upgrade to Acronis True Image 2014.

Thank you.