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Moving licence to a new computer

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While activating my new computer the error message "Too many activations for this serial number" appears.
TI2015 is already installed on my older computer but i want to move the licence from the old to the new.
I tried it by clicking "Solve problems" and logging on into my Acronis Account. I selected "installed on a new computer" and then "move licence to another computer". In a new dialog I can select my old computer. By clicking "move licence" nothing happens.

Can someone help me?

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Hello Rene,

Currently our report doesn't show on which machine your license is activated. Can you please attach screenshot of the window you get after you click "move license"

Thank you.