Nonstop Backup: save on network device

I contacted Acronis chat service. Accordingly to them it is possible specify a UNC (like version 2009) as save destination.

I tested with the trial version and unless I'm going mad, it is *not* possible store the "Nonstop Backup" using UNC. It has to be a local partition/disk.

Update: I contacted the Acronis chat service again.

I asked the same question: "Can True Image Home 2010 'Nonstop Backup' save on network devices (i.e. identified by \\server\share\folder\)?"

They answered (again): "you can save the non-stop backups and when choosing the target drive, you can browse to the network folder where you wish to save the non-stop backups"

After a few tests the answer changed: "I have searched for the Non-stop backup feature in Acronis True Image Home 2010 and gathered that it would not be possible to take the Non-stop backup on a network drive. The drive should be physically connected to the computer, then only you can save non-stop backups on it".

Fortunately, I didn't buy the upgrade from version 2009. I find amusing that the company that sells a product doesn't know what the product can/can't do...

I wonder what it does with mapped drives.

The main reasons of such behavior are:
- such devices are too unstable(if network disconnected then your protection turns off).
- such devices are slower than directly connected.

I understand the reasoning but it doesn't explain why other programs like Genie Timeline can do it.

BM wrote:

Fortunately, I didn't buy the upgrade from version 2009. I find amusing that the company that sells a product doesn't know what the product can/can't do...

It would be surprising to me if a chat representative is actually an Acronis person. Essentially everybody outsources that type of thing. You will rarely get a correct answer to any question not obvious from looking in the manual.

I would be interested in knowing if ATI 2010 would do continuous backup to a USB 2.0 attached hard drive. Unless this feature works with at least USB drives, it is a silly feature. A RAID 1 setup makes much more sense.

However, I will not install an Acronis trial, because the last time I installed an Acronis trial, it wiped out my carefully constructed task list when I later uninstalled it. (It installed over my licensed version, and picked up the schedule, then wiped everything when I uninstalled) I ended up having to spend hours remaking my old task list.

I have been using SureSync for several years to do realtime network mirroring of selected folders/files. A scheduler service is run on one computer in a network. Other computers run agents as a service. Each agent reports file changes to the scheduler, which copies the files using highly efficient techniques. Industrial-grade software. I use this in conjunction with Acronis partition images. (Including mirroring tib files to a USB drive)

BM wrote:

Fortunately, I didn't buy the upgrade from version 2009. I find amusing that the company that sells a product doesn't know what the product can/can't do...

It would be surprising to me if a chat representative is actually an Acronis person. Essentially everybody outsources that type of thing. You will rarely get a correct answer to any question not obvious from looking in the manual.

I would be interested in knowing if ATI 2010 would do continuous backup to a USB 2.0 attached hard drive. Unless this feature works with at least USB drives, it is a silly feature. A RAID 1 setup makes much more sense.

However, I will not install an Acronis trial, because the last time I installed an Acronis trial, it wiped out my carefully constructed task list when I later uninstalled it. (It installed over my licensed version, and picked up the schedule, then wiped everything when I uninstalled) I ended up having to spend hours remaking my old task list.

I have been using SureSync for several years to do realtime network mirroring of selected folders/files. A scheduler service is run on one computer in a network. Other computers run agents as a service. Each agent reports file changes to the scheduler, which copies the files using highly efficient techniques. Industrial-grade software. I use this in conjunction with Acronis partition images. (Including mirroring tib files to a USB drive)

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Kurliana wrote:

BM wrote:

I understand the reasoning but it doesn't explain why other programs like Genie Timeline can do it.

Thanks for example of such programs. This program contains only CDP. So they must concentrate on CDP features(like backup to network storages). ATIH is a complex solution. I think that more than 80% home users doesn't need such feature. If ATIH will contain all such features then it will cost more than all Genie products together.

If it's critical ability for you can chose another backup solution. And If my opinion about useless of such feature is wrong then it may be added in next versions of ATIH.

I agree. Genie Timeline and Acronis True Image Home 2010 are very different products that cover two different market areas. I also agree with you regarding the fact that Genie Timeline does only one thing (and as far as I know it does it well). Acronis True Image Home is a much more complex product.

The only thing I was trying to say is that the technical reasons that you gave about the lack of access to network devices by Acronis True Image Home 2010 must have been resolved in some way by Genie.

I installed the trial version of Genie Timeline and it appears to be working pretty well. It has no apparent impact on the computer performance and the data is correctly saved on the server.

I am happy with ATIH as backup software. The lack of remote saving of Nonstop backups may be critical for me but it doesn't necessarily mean that I need to chose another backup solution. I can use Acronis TI as a back solution and other program to synchronize local files to remote servers. They are separate functions that can be performed by two separate piece of software.