phantom icon stuck in system tray Windows 7

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have a strange icon stuck in the task bar of Windows 7. True Image 2014 Build 6688 Sync agent version 17,0,01877. This is a purchased & registered copy.

I've tried searching this forum with no success on this topic.

The icon just sits in the system tray. It can not be "right clicked" or otherwise selected. I appears as soon as the computer boots. It is not animated.

Backups appear to be running fine, based on the schedule.

A copy of the icon is attached.

Any suggestions on how to get rid of it would be appreciated.

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ati_tray_icon.jpg 29.13 KB
Mer, 09/24/2014 - 17:38
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Mer, 09/24/2014 - 18:19
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks Barkeep. I call it TaskBar and Notification Area seem to be the magic word.

The last entry seems to be the best.

"Everyone is probably somewhat right about the reason this stupid little icon keeps appearing. I tried writing tech support via Acronis support but they have this pay per incident that just about covers all forms of support including email. I think we just might have to suck it up about this icon and wait till Acronis pulls it together and gets rid of it. In the meantime just hide it."

Mer, 09/24/2014 - 20:09
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Someone, somewhere, noted in the forum that the issue might go away after Sept 24 with the release of ATI 2015. Well it is Sept 25 and the phantom icon (which I hid in notifications) is gone! Let's hope it's for good - and shame on Acronis for that little glitch.

Gio, 09/25/2014 - 16:56