PROBLEMS TRYING TO CLONE OR BACKUP A NEW SSD DRIVE
Hello,
I recently upgraded to the Acronis 2014 Premium package and last week decided to change the ‘C’ drive in my Acer Aspire 8943G lap top to a new Crucial M500 SSD drive. I have tried on 6 occasions to both “Clone” the drive, (using the ‘D’ drive position), and by USB connection, and also using the ‘Backup’ and ‘Recovery’ program. On all 6 occasions after putting the new drive in the lap top, I am given the message that either “there is no operating system on the drive” or that “the operating system is missing various components etc and needs to be repaired using the Windows disk, (which I do not have having upgraded via download to Windows 8.1 from 8.0). I have followed carefully the instructions and obviously made sure that it is drive ’C’ that is the source and that drive ’D’ or ‘F’ is the destination.
What am I doing wrong and what suggestions can you please offer.
Thank you,
Bernard
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Go to this link and follow the steps outlined. Make certain you review the General Information section as well to avoid issues with cloning laptops and using USB connections.
http://www.acronis.com/support/documentation/ATIH2014/index.html#9042.h…
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Thank you Bob. I will try again following the instructions given. I have tried both "Cloning" and "Backup" then "Restore"....before I try again, which would be the better option? Thanks
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Bernard,
I would say that depends on your laptop. If the laptop supports or has the ability to have 2 drives attached internally then cloning should work if the insuctions in the link are followed. If not then a full disk image backup and restore should work.
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Thank you once again. My laptop is an Acer Aspire 8943G which has 2 drives, (a 'C' and a 'D'). I put the new Crucial SSD in drive'C' and moved the old 'C' drive to the 'D' bay, (which has the Windows 8.1 operating system on). I then switched on pressing F2 and changed the boot order, and saving this. I then waited until it re-started only to be informed that there was no operating system. I have done this 3 times and the same. I have put the drives back as they were and everything works fine. As I put at the beginning, I have tried to both "Clone" the new drive and "Back up" and then "Restore".......I do not know what else I can do.
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http://kb.acronis.com/content/2931
Sounds to me like you are attempting to perform the operation from within the TI app installed on your machine. You need to be running TI from a bootable media disc cd/dvd in your optical drive.
If you have not made a bootable media disc yet do so. This can be done from within the TI app.
Your new drive needs to be connected to your laptop using the same connectors that were originally connected to your old drive and the old drive should be connected to the second or remaining connector.
Please see the link above and follow the steps outlined.
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Thank you.....I appreciate the time involved in your helping me here.
I shall follow the instructions tomorrow, (Saturday), afternoon, and will reply with the result.
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Yep, and you can try to "add new disk" when you boot the computer on the recovery CD with the SSD at the target spot (in the case of the restore, which is highly recommended compared with a backup).
Check out this link:
http://forum.acronis.com/forum/38522#comment-120956
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After the 9th time of trying to both 'Clone' and/or 'Backup/Restore', my new Crucial SSD disk, I feel almost certain that I will give up....put my old drive back and carry on as before. Please let me explain.
I carried out the instructions, to the letter, as outlined in the link http://kb.acronis.com/content/2931. I printed this out and followed it to the letter. I put the new SSD drive in the 'C' drive bay. I put the old 'C' drive into a housing and plugged this into the computer via USB. I used a flash drive containing the Acronis boot media and followed the Acronis Clone instructions. I then after about an hour, started the computer, pressing F2 so as to change the boot priority to the new Crucial 'C' drive, (from what was the USB Boot media. After restarting, I was given the usual message, (which I now know off by heart):
Windows Failed to Start. A Recent Hardware or Software change Might be the Problem...............
FILE: \Boot\BCD
STATUS: OxcOOOOOOf
Boot Config is Missing or Contains Errors.......
I appreciate all your help despite my problems.
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Is your current disk GPT or MBR? Make sure you add new disk using the recovery CD and then you select the same type of disk. Don't switch from MRB to GPT or vice-versa.
I suspect that you current disk has some hidden partitions like a recovery partition, When you clone to a disk of a different size, ATI will scale some partitions proportionally and that can screw up the recovery partition size and/or location on disk. This in turn can screw up the boot records.
Can you post a screen shot of your windows disk management console (right click in the bottom left corner of Win8, choose disk management). When you ahv launched the console, choose view, top, list disk. Then take a screenshot.
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I then after about an hour, started the computer, pressing F2 so as to change the boot priority to the new Crucial 'C' drive, (from what was the USB Boot media.
Am a little confused here. What was going on during this 1 hour period you mention? After you started the clone process, did you see a progress bar appear on screen indicating the clone process was underway? Did you start the clone process then, walk away for an hour, return to find the machine shutdown and then attempt a restart? What capacities are the drives (old and new) and how much data is contained on the old drive?
Pat's advise is sound, please provide the screenshot requested.
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Before I replace the drives and send a screenshot as Pat requested, (which will be later today), I should like to confirm that when I started the Clone process, the indicator bar slowly went from the left to the right, (0 to 100%), in that hour. and on completion showed no problems other than it had been completed. The used capacity of the source disk was about 175Gb and the capacity of the new disk on completion was exactly the same. When I change the disks over and connect the new SSD drive via USB, and look in "My Computer", the contents of the drive contain exactly the same program files etc as the old HDD, but obviously there is something wrong as it is not recognized as a 'C' drive. Anyway, I will reply later with the screen shots etc. THANKS AGAIN BOTH PAT AND BOB
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Hello,
I attach the screenshot of the Disk Management........Any and all help will be appreciated, especially if you could suggest a step by step guide to my hopefully "Cloning", (or "Backup" & "Restore"). I do not know if the new SSD drive is GPT or MBR and would not know how to sort this out, so again, I am grateful for your time involved here.
Kind regards,
Bernard
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I think you have a bit of a mess on you hands, but it should be fixable with the Windows installation DVD.
- Put the original disk on the original connector, if you changed the connector,
- Remove the new SSD from the computer.
- Boot the computer. It might not boot properly given what I see of the disk information. If it doesn't boot properly, boot the computer on the Windows installation DVD and repair the startup of the computer until everything works.
- After you have established the computer boots normally on its original disk, shutdown the computer
- Put the new SSD on the original connector, put the old on another connector,
- Boot the computer on the Acronis recovery CD,
- Choose add new disk, select the SSD (don't trust the drive letters, look at the description of the disk - brand, for example)
- After you have completed the add new disk wizard, clone the OLD disk on the SSD,
- Shutdown the computer and, very important, REMOVE the old disk
- Boot the computer up. It should work.
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A problem.........I upgraded from Windows 7 to Windows 8 a year ago by digital download, and when 8.1 came out this was also a digital download. In other words I do not have a Windows Installation DVD. Can this be overcome? I have put the old HDD back where it was and the laptop works absolutely fine. Does this suggest that Windows is no problem?
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Bernard Warner wrote:I have put the old HDD back where it was and the laptop works absolutely fine. Does this suggest that Windows is no problem?
Yes, Windows is no problem and you should be in good shape. Just make sure you REMOVE the old disk before rebooting after the clone.
You cloned disk should say boot, system, active, page file, primary, crash dump in the attributes of your partition, essentially the same thing your old disk says when it is alone as well.
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Bernard Warner wrote:Before I replace the drives and send a screenshot as Pat requested, (which will be later today), I should like to confirm that when I started the Clone process, the indicator bar slowly went from the left to the right, (0 to 100%), in that hour. and on completion showed no problems other than it had been completed. The used capacity of the source disk was about 175Gb and the capacity of the new disk on completion was exactly the same. When I change the disks over and connect the new SSD drive via USB, and look in "My Computer", the contents of the drive contain exactly the same program files etc as the old HDD, but obviously there is something wrong as it is not recognized as a 'C' drive. Anyway, I will reply later with the screen shots etc. THANKS AGAIN BOTH PAT AND BOB
Bernard,
Did you successfully clone your disk? You say that "When you changed disks over and connected the new SSD drive via USB" that is a problem. Windows will not boot from an external USB drive. You should have instead just detached the old drive from the machine and I think you would have been fine. By the way your disk is an MBR disk. You can see this in Disk Management shown as Partition Style.
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Thank you both Pat and Bob.
When the Cloning finished yesterday, I did in fact switch down the computer, removed both the USB and external hard drive.
I believe the cloning was successful in that as previously, when I removed the SSD, and connect it via USB, then check "My Computer", click 'open' the connected SSD, the contents shown in the drive are the same as the 'C' drive, so I really cannot understand why it will not boot from this. When I put the old disk back, as explained above, everything works fine, with no problems. So, is there anything wrong with my Windows 8.1? Also, why can I not simply Clone or Backup, as the recently purchased Acronis 2014 Premium is supposed to do?
I am truly sorry to involve each of you to the degree I have, and will well understand either or both of you deciding to give me up as a lost cause.
Kind regards,
Bernard
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Just to add that I cloned the new SSD, (my 9th attempt), as per your instructions, (Bob's), and attachment, above. I cloned with the new SSD in the 'C' drive within the laptop, with the old HDD in an external casing connected via USB, which I removed after the cloning had completed and before I switched the laptop back on....details above.
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