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re-install problems

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I have tried to re-install several times and when I click start application nothing happens. When I click finish the screen disappears. Then I click the desktop icon and get the message product not installed. I go through the control panel - programs and it is there.

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Hi Larry,

While something is probably wrong or incomplete with your install, you can attempt to launch the program from its .exe in it's program folder under Program Files.

What install media are you using to install from. Downloaded file or CD?

After uninstalling, did you use the Acronis Clean Tool on your machine before attempting to reinstall?

There is another procedure using msconfig.exe to ensure a clean install if you continue to experience difficulty.

My Acronis True Image 2012 is working fine, but is taking up too much space on my badkup drive. What would be the best backup settings for a full backup, one that I could restore my primary drive and then using incremental to keep it up to date

Larry,

The most space efficient backup is probably something like:
- custom scheme,
- incremental backup,
- do a new full after X incrementals backup,
- turn auto-cleaning on,
- keep the most recent Y version chains (a version chain is the full + X incrementals)

You will need enough space on the disk to have

Y chains made of (1 full + X incrementals) plus one additional full (since ATI doesn't delete an older chain before having completed a new full).