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recent backup disaster

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I am a new user to Acronis after windows 8 failed and discovered windows backup was not able to recover...so re-installed.. :( and bought Acronis

When I bought Acronis 2013 I have a weekly disk image created (c and system drive)

and a daily incremental for files

Both these backup onto a 3TB NAS

I am running a Revodrive 3 (240GB) as a C: in addition to a couple of 1 TB drives (intel I7 with 18 GB memory)

I am not able to tell you the version of 2013 as I am not home

Backups have reported success and disk space on the NAS is mostly free

When I had my most recent failure (automatic updates crashed windows and then windows reported the drive was locked) I loaded the Acronis disk as boot and went to recover ..found the nas and the drive backup (initially I only selected the c:\ rather then the MBR / System reserves)

I then had a winlogon.exe issue

So started again and selected everything...and it said successfull but error "NO operating System"

Secure erased and removed the partitions and reran for everything and just got a blinking dash on startup

I have now decided to re-install everything and am nearly up and running...but I want to find out what I did wrong..as next time I would prefer to just restore and it to work

I can access the backup files and browse the contents ( I restored the user directory from the disk backup)

so just need to learn what I have done wrong..when I install windows I have to load the revodrive drivers for windows to see it ..but Acronis can see the drive without the drivers being required.

So thoughts please on what I have done wrong as desperatly want to understand what I need to do to not re-install windows from scratch again :)

Thoughts?

Kind Regards

Ray

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Ray,

It is possible that the correct partition (for some reason) didn't get marked as active on restore, this is one possibility for the error message you saw.

You haven't mentioned whether you are using a brand name PC/Laptop or a home made machine, which can make a difference, but what I would suggest is making sure you perform a complete disk image rather than selecting from partition view. This ensures that everything including hidden partitions (OEM machines) are included and ultimately restored.

You can tell if you are making a complete disk image as in the TI 2013 source options, you will see the brand name and number of your hard drive instead of partition letters. If you are seeing partitions listed, click on 'complete disk' and it will change to disk mode.

HI Colin,

It was showing as Active, I even tried deleting all the partitions and getting Acronis to re-create with the settings of make active ..did not work

The pc is a home built one and is well maintained and has been working well for a while ( I installed the revodrive about 6 months ago when I upgraded to windows 8)

I will check the options when I am back home on Friday and report back

Cheers

Ray

Hi Colin

I have switched to Disk mode and backing up the full disk rather then the partitions ( I do not have any OEM partitions)...is there anything else I need to do to ensure success in future ( I am expecting windows 8 will crash again at some point)

Regards

Ray

The only further thing I would do is to mount or 'explore' the image just to check that it seems OK, I prefer mounting as it means it gets attached as a virtual disk and Windows is more picky about corruption when doing this than when trying to explore. If you have the time for extra peace of mind you could run a validation task, I would do this from the recovery CD, but it would take quite a bit longer than it took to make the imag in the first place.

Perhaps do that this once, so you have some confidence in this image, and then make any further images without performing validations. I don't bother with validations unless I feel there could have been some sort of corruption at image making time.