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Recover a folder not working.

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Hi Folks,

I am attempting to recover a folder using True Image 2014 build 6673.

I have found the folder and have opted to put it into a new location but after the recovery apparently occurs the recovery program just goes back to the recover screen and does not recover the file, no error messages and nothing in the log file.

Plenty of space of n the recovery location.

Any suggestions would be most welcome as to why this is happening.

Thanks,

Martin

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Try a different method. To restore specific data, you have various options:

- You can boot from the ATI bootable Rescue Media and choose a files/folders restore, selecting the files and folders you wish to restore.

- If ATI is installed, you could mount the backup and copy files/folders from it to the drive.

- If ATI is installed, you could double-click the backup to open it in Windows Explorer, then copy files/folders from it to the drive.

- Within ATI, right-click on the backup you wish to restore from and select "Recover Files".

That gives you four methods, so at least one should suit you. :)

And, here's an Acronis note on Restoring Specific Files and Folders from Disk Backup: http://kb.acronis.com/content/34879

Hi Tuttle,

Thank you very much for the advice.8-))

I didn't know that Windows Explorer could load individual files from an Acronis backup, you learn something every day!

That worked fine!!!!!!!!!!

Martin

Martin Shaw wrote:

I didn't know that Windows Explorer could load individual files from an Acronis backup,

It can do so only on a PC that has ATI installed, because ATI's drivers and dlls allow it to do so.