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Recover image to new empty disk - No partition location

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Hi, we just received a new disk from Dell for one of our Latitude 2120, but when i start up in Acronis Recovery and choose image and partitions I want to recover, no disk is showing at stage : Settings of Partition...

When i choose new location at "Partition location (required)", it says; No items to display.

I have checked in BIOS if it is detected there, just to check that I inserted the new disk completely, and it does show up in BIOS. I also ran a quick disk test, and no bad blocks were detected.

Is this a common problem? Does anyone know what the problem is? And if there is a fix for this?

I have tried with 3 different USB-sticks, but without luck.

Thanks In Advance!

-André

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Tor,
Hello...You need to "Format" the disk and assign a drive letter... Administrative Tools>Computer Management>Disk Management...Right click on the "UN-Formatted Drive" and select Simple volume > NTFS>Assign a drive letter if you want.. Now It should show up in Windows Explorer and Acronis.... Regards Fred

Check this link. If the new disk is the same size as old disk, you should be able to a disk option restore to a blank unformatted disk as described in item 2 at the link. Item #1 would also work.
http://forum.acronis.com/forum/29618

I assume that the backup you are attempting to recover is a full backup of all partitions on the old disk.

Thanks for both replies!
Yeah, the disk showed up after I tried both your soloutions, but when I recovered the image to the disk afterwards... I got message about BootMGR was missing, even if i selected to recover whole disk and disk signature. I have not experienced this earlier with any of the 50 machines of same model using Acronis.
Then i booted up to the windows repair cd, and opened up cmd and ran the commands: bootrec.exe /fixmbr, bootrec.exe /fixboot, bootrec.exe /rebuildbcd, but that didn't fix it.

Since I'm in a bit of a hurry, i ended up cloning the 2120 master with Norton Ghost BartPe, and recover that image to the target.

Is there a reason to why I got BOOTMGR missing with Acronis... if this happens another time, how may I prevent this from happening, or how do i fix the problem?

-André

My best guess is that the backup did not contain the boot partition and was not restored---but that is only a guess. I am not a technician so cannot provide a definitive answer. Maybe some of the other volunteers will provide more comments. I'm glad you got it working.