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Recover operation failed. Index corrupted

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I have a physical drive with two partitions, C: and I:. From within Windows an image was made of C: and backed up to I:.

When attempting to restore from within Windows, a pop-up box quickly (3 seconds) scrolls through some info then goes away, and the image has not been restored.

When attempting to restore from Bootable Media (CD), the program returns an immediate "Recover operation failed." and renders the partition as unallocated space.

The log indicates Index corrupted (0x70025).

The image has been validated via the bootable media and returned OK.

The same failure occurs going to a completely different hard drive, so CHKDSK is not the answer.

I've tried numerous combinations of restoring with and without the MBR, but it will either fail immediately or restore for the appropriate amount of time then return a fail at the end.

Any assistance would be greatly appreciated.

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Which partition are you trying to restore - not as stupid as it might sound, you cannot restore a partition to itself (from within Windows). Are you sure you made a partition image rather than a disk image?

It is not a good idea to store an image on the same drive as might need to be reocvered as if your drive dies your nice backup image dies too.

This is exactly the same problem when using the Acronis Secure Zone, although there are some advantages to the ASZ over a self made partition.

What OS are you using?

Colin B wrote:

Which partition are you trying to restore - not as stupid as it might sound, you cannot restore a partition to itself (from within Windows). Are you sure you made a partition image rather than a disk image?

I am indeed trying to restore the BOOT (C:) partition. It was in partition mode when the backup was created. I've already wiped the drive and removed the I: partition (the data was redundant elsewhere) so now I'm trying to restore from an external USB drive to a completely unallocated drive.

Colin B wrote:

It is not a good idea to store an image on the same drive as might need to be recovered as if your drive dies your nice backup image dies too.

Yes, I won't make this mistake again. Only full drives to USB external drives.

For now it looks like I need to rebuild from the ground up. I'm just disappointed that a program that should "just work" has caused me so much additional work.

Colin B wrote:

What OS are you using?

Windows 7 64bit SP1.

Acronis have been asked to consider making the complete disk image option the default one in future versions/builds.