Recover problem with windows 8.1 backup

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I have just upgraded to TI 2014 from TI 2013 and Pluspack.

Im running 64 bit Windows 8.1 Update 1 installed under UEFI on a SSD. I can successfully create a backup of the SSD. When I try to recover the backup onto another SSD, the recover process starts, doing some calculation for a while and then a message pops up saying I need to restart my computer for the process to finish. When I restart, the computer boots and then just hangs. A message appears on the screen saying something like "load UFI ...."

This didn't happen when I was running Windows 8 and using TI 2013. I could then successfully recover backups onto another SSD. No restart popups occurred then.

What is going on? Thanks for any help you can provide.

Lun, 06/09/2014 - 22:41
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mvp

If you recover a disk and partition backup and you initiate the recovery within Windows to a disk that is the current system disk, the computer will always restart to boot into the pre-Windows environment and execute the restore operation. Sometimes the detection might trigger a reboot even if you recover to a disk that is not the currently operating system disk.

I strongly recommend not to initiate disk and partition backup recoveries from Windows. Always do these operations (and clone operations) by booting on the Acronis recovery CD.

Mar, 06/10/2014 - 17:23
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Thanks Pat for your response.
What I actually have is a desktop with two SSDs and one hard disk for data. One SSD (my system SSD) contains my windows 8.1 installation, settings and programs. Nothing else. The other SSD is just a spare. It is to this spare SSD I want to recover the backup I have made of my system SSD. Once I have recovered to this spare, I switch it off. If anything should happen to my system SSD, I can then switch the spare back on and boot up from it. All my disks are mounted in mobile disk racks. Each rack has its own on/off switch.

So, Im not recovering to the system SSD but to the spare SSD.

I used to able to do this backup and recovery process when I was still using windows 8.0 and TI 2013. But now that I have upgraded to windows 8.1 it doesn't work anymore. Now I wonder if this problem I have is caused by windows 8.1 or TI 2014. Or both.

To do a recovery by booting from the recovery CD is a bit clumsy, don't you think? So, any silver bullet you have for me? Interestingly, the recover process in TI 2014 does allow for a destination disk other than the disk the backup was made on. So why shouldn't the recover process done from within windows be doable?

Mar, 06/10/2014 - 20:31
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mvp

Yeah but Acronis tries its best to detect what the backup data contains and it sees a system image that you try to restore to an internal disk and declares it has to be done in the pre-Windows environment. Not sure if the issue is from Windows or ATI, frankly.

I agree, it would be more convenient to do everything within Windows. The software has to work in all cases though and most cases are about recovery to the live operating system disk. You cannot do this while Windows is running, hence the default option is to reboot in the pre-Windows environment.

Rebooting in the pre-Windows environment can be problematic. First, it modifies the boot records, so things can get screwed up if the operation fails, for example because of a corrupted backup. It happened to me a couple of times on a UEFI Win 8.1 system and it was a mess. The computer wouldn't reboot at all, couldn't fix it with Windows. Ended up taking the disk out and doing what you are trying to do on another laptop.

Always use the recovery CD. This is much safer and reliable.

Gio, 06/12/2014 - 03:26
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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OK Pat, I have now tried out recovering inside the recovery CD environment and it seems to work well. It took about 1 hour to recover a 120 GB SSD. I always validate the backups to ensure they will recover properly. After recovery, I do not reboot in the pre-windows environment. I shut down and reboot normally.

I will do a few more experiments and report back.

Thanks for your help.

Gio, 06/12/2014 - 22:14
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I have had several of the situations both you and Pat describe and I can only concur with Pat: it is MUCH safer to do all this stuff in the RECOVERY environment (not Windoze). I use a Flashdrive, not a CD, and that seems to work fine.

Ven, 06/13/2014 - 03:04
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OK. I have now tested out the recover process from within the CD recovery environment and it seems to work well. Took about half an hour to recover a 120 GB SSD of which the Windows system occupies 46 GB.

I now understand that to recover system disks one needs to be in the pre-windows environment. But what about data disks? Cant that be done inside windows? Apparently not. TI 2014 requires a system restart like it did when I tried to recover a system from within windows. So, I tried a recovery of a data disk in the CD recovery environment and it works OK. Interestingly, I could do a data disk recovery inside windows with TI 2013.

Any comments?

Ven, 06/13/2014 - 20:23
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I think it is safer to do ANY sort of WHOLE disk recovery in the recovery (pre-Windows) environment. Extracting files in Windows is fine (and much easier) but not disks.

Sab, 06/14/2014 - 00:07