Salta al contenuto principale

Recovery disk USB mouse not working

Thread needs solution

Using True Image 2013 with Plus Pack in Win7/64 bit. When I boot up with the recovery disk, mouse (and keyboard) don't work. Both of these are on USB-2 ports. External disks, on USB-3 ports, work fine.

If I connect a PS-2 mouse, that will work OK. My motherboard only has one PS-2 port, so I can't connect both KB and mouse that way.

Any suggestions?

0 Users found this helpful

Just to add to the original query, this is only a problem with the latest build, 6514. Previous builds did not have this problem.

It's a known issue. There are dozens of forum threads discussing it. We hope it will be fixed in an upcoming update.

So that means that all this time I have been wasting my time using TI 2013 Plus Pack to back up my computer. What I fool I have been.