Salta al contenuto principale

Recovery Failing when doing Clone via Full Backup

Thread needs solution

True Image thinks my new partitions are all smaller than the backup, but they're not! Can't Recover the backup.

I bought a new Western Digital drive that comes with Acronis True Image WD Edition build 5962.
I want to clone my old internal WD 1.5 GB drive into my new WD 4.0 GB drive.
I did a backup to an external drive, and am now trying to restore to the new drive -- and it is failing miserably.
Recovering to the new disk's partitions, it uniformly has the new partitions marked Red in the list of possible destinations; if I pick one, I get an Acronis message:
(X) There is insufficient space in the recovery destination.
However, there is universally more room in the new partitions than in the backup of the old partitions.
ANY SUGGESTIONS?

0 Users found this helpful

DETAILS:
Running on a 2011 HP Pavilion with Windows 7.
Old drive started with a hidden partition of 100 MB "SYSTEM". No Windows disk letter.
Then the main partition "OS" (C:) with all the possible space.
Then a recovery partition "HP_RECOVERY" (D:) of 13 GB.
Then an unnamed partition of 10 MB.
Then free space.
1) Selecting my old drive in the Clone tool, I get a message,
"Some partitions contain errors and can be imaged only sector-by-sector. It is recommended that you exit True Image and check the partitions with your system's disk-checking tools. Are you sure you want to continue with imaging?
I closed everything, rebooted, and ran CHKDSK overnight on the OS partition (the one always used). It fixed one link in one sector out of 1.5 TB.
Ran True Image again, got the same message, and this time picked YES to continue.

2) Picked my new drive and this time it was greyed out because:
"True Image has detected disks which logical sector size is different from the logical sector size of the source disk. Such disks cannot be selected as the clone destination. You can learn m9ore about this issue in the Knowledge Base article 45437." https://kb.acronis.com/content/45437
This KB says
"Source and destination drives have different logic sector size. Acronis can clone one drive to another only if both drives have the same logic sector size."
"◦Back up the source drive and then recover the resulting backup on the destination drive."
Fine.
(Old sector = 512 bytes, new sector = 1024 bytes, cluster = 4KB)
I have an external drive (K:) available for the backup - though only via USB 2.0. I did the backup. (It estimated 13 hours, but took 25.) Ugh. But it's finished. Good.

3) I identified all four of the partitions on the old drive (above).
Old drive was MBR, new one will be GPT.
I created the four new partitions. Put the little 10MB (empty) partition at the end of the drive, and the 100MB "SYSTEM" partition at the beginning. Put the "HP_RECOVERY" partition next to the 10MB, and then made a new "OS" partition to fill all the remainder of the new drive.
Only issue: It made me pick drive letters for the three partitions with names (J:, L:, & M:), including SYSTEM, which didn't used to have a drive letter.
All the new partitions had to be slightly different sizes than their old counterparts; I picked
- the smallest size
- that was larger than the old counterpart
- and which Acronis allowed
- except for the OS partition which was as big as possible.

Time for recovery. Reopening the Backup tool and picking recover for my one backup file, all the new partitions are marked Red in the list of possible destinations; if I pick one, I get an Acronis message:
(X) There is insufficient space in the recovery destination.
However, there is universally more room in the new partitions than in the backup of the old partitions.
Doesn't matter which Source partition I pick - they're all the same. e.g., HP_RECOVERY partition 11.4GB in the backup, 13GB on the old drive's partition, 13GB in the new drive's partition - but ALL the new drive's partitions are red in the list of possible destinations, even my 3.6TB new OS partition, and the 2.7TB external drive holding the backup.

I've attached a screenshot of the Disk Recovery tool showing the Red partitions supposedly ineligible to receive the recovery, and another screenshot showing the first three partitions with the message rejecting the recovery due to partition size - even though every partition is bigger than what's backed up.

(The 4th partition, the tiny hidden 10 MB partition, has a different message, indicating "This location is already selected as recovery destination" - even though it isn't. But since it's empty, I probably don't need to recover that one.)

SO - Can't clone it, Can't recover to it.
HELP!

Allegato Dimensione
198548-115045.gif 38.19 KB
198548-115048.gif 43.31 KB
William Spencer wrote:
Running on a 2011 HP Pavilion with Windows 7.
Old drive started with a hidden partition of 100 MB "SYSTEM". No Windows disk letter.
Then the main partition "OS" (C:) with all the possible space.
Then a recovery partition "HP_RECOVERY" (D:) of 13 GB.
Then an unnamed partition of 10 MB.
Then free space.
1) Selecting my old drive in the Clone tool, I get a message,
"Some partitions contain errors and can be imaged only sector-by-sector. It is recommended that you exit True Image and check the partitions with your system's disk-checking tools.

Your language through your post in inconsistent. Are you trying to Clone, or to Backup (create a .tib image)?

Run chkdsk /r on each partition of the internal drive, and on the external HD. If there are hidden partitions, assign letters to them so you can chkdsk. Run chkdsk on both the internal drive and on the drive to which you want to clone.
Also run a drive checking utility from the drive manufacturer, as those sometimes catch errors missed by chkdsk.

tuttle wrote:
Your language through your post in inconsistent. Are you trying to Clone, or to Backup (create a .tib image)?

I want to clone the old disk into the new bigger disk.
But, because the sector size changed (512 bytes to 1024 bytes), Acronis said (KB 45437) that I have to back up the old drive and then restore it to the new drive.
Now, the Restore is failing -- it refuses to think the new drive's partitions are large enough, even though every one is slightly bigger than the original drive.
Thanks.

The you are doing a backup and restore of a .tib archive, not a clone. Very different.

What version of ATI do you have? Many older versions don't have GPT support.

I'm using "Acronis True Image WD Edition" (recommended by Western Digital for my new hard drive), build 5962.
I "initialized" the drive as GPT using Windows Disk Management, but the literature for ATI says it should handle GPT, and I made all the partitions on the GPT disk using ATI.