Recovery Keeps Failing

Jeremiah,

Did you try the restore from the recovery CD? Is the new disk identical to the one you had before?

I did from the media cd if that what you mean. The first time it erased my operating system. The second time I had to fix window start up errors. It gives the same log.

When you created the backup, did you create a full disk image backup, including all partitions, or only some partitions (I guess your system has a DELL recovery partition, maybe an OEM partition, maybe others...)?

Are you positive that when you restore it you are using the right target? IN the recovery CD, the drive letters change and are not the same as in windows...

I think I am. Yes, I did a full image back up. At least I think I did. One is called system and the other is image. When I received the repaired XPS it no longer has a recovery partition. There is only one partition now. Do you want sreen shots?

Just want to make sure your are trying to restore the partition system onto the partition system.
Did you try to restore one partition only or your entire backup (including the image and system partition as well as the MBR)?

Have you seen this? http://kb.acronis.com/content/6493. Since you installed 2011, you should be good with the drivers, though...

Would you have another disk you could copy the backup to and try from there?

I have disks. Will it fit on a dvd or cd? will I take several?

Sorry to answer your questions I attempted to restore each one seperately. Yes I did check MBR (whatever that is).

I attached screen shot.

I downloaded the driver sofware and installed it. I still keep getting failed. I tried it with the disk and partition options. Maybe I am missing it some where. I wonder if step by step is available.

I understand a bit better now.
Your backups are the right ones. It looks like you use Oneclick backup once and then you did another backup manually. So you should have the right information to restore you C:\ partition.

I wouldn't recommend copying the archive to DVD. If you had had another disk, that could have eliminated some potential issues with your E: (backup)

a) Let me ask you something differently. When you try to restore, do you start from ATI 2011 in Win 7, or do you boot your computer on the recovery CD (installation CD if you have one)?

b) Another question, you said you run chkdsk. Did you run chkdsk on E: (launch command prompt with administrator rights, type chkdsk E: /r

What do you mean had another disk? Do you mean hard drive or cd/dvd?

I have tried restoring from ATI 2011 in Win7. I have alo tried from a disk; that disk being media disk created by ATI tool (see screen shot).

I did do a check disk run, but not by cmd prompt. I did it through properties. I will do it through cmd prompt now though. I will also upload a screen shot of my drives. The backed up partition had a recovery partition.

Let's see if can walk through the steps together:
- Launch ATI in Win 7
- From the "My system" backup, click on recover,
- From the pop up window, check the C:\ partition
- An arrow will point to a proposed target. Probably "System C:"
- Click on "partition properties"
- On the drop menu in the top right, choose "primary active", click OK
- In the disk recovery options (link at the bottom right), in the advanced tab, in validation, check both boxes. Click OK to close the disk recovery options,
- Click on recover now.

The computer will shut down and reboot and do the recovery.

Sorry, I was editing while you posted. Try the suggestions by Pat. Only use my suggestions the recovery fails;

Using the TI Rescue/Recovery CD, did you try to perform a disk option restore as per this illustration.
Most likely your original Dell disk (at time of backup) had
partition 1=small OEM
partition 2=recovery and was the active partition
partition 3=Win 7 user

A disk option restore will restore the MBR from the old backup.
When you get to the screen where you choose the destination disk, also check the "Recover Disk Signature" option.

If you are restoring to your new dell disk which has only one partition, then your backup will put you back to when you had 3 partitions.
When you get to the screen as illustrated by my diagram, your screen will show what was backed up.

@Pat:

Attempting now.

@Pat: I did exactly what you said. It won't get past the initial verification stage. I upload the screen.

I found some information about the "run list corrupted" message you can see in your log. http://kb.acronis.com/content/14260

Basically it says to recheck for disk errors and to download a new driver.

Once you have updated the driver, can you try the same process with your other backup? At least this one says "backup is valid" on your screenshot, so the validation should go through during pre-recovery...

@GroverH: It failed. I had to do a Windows Startup Repair after.

@Pat, ok.

This is crazy, it failed Pat again. Wow. I don't understand why it is doing this....

I am running out of ideas.
Before we give up on a full restore, I am wondering if you could borrow another external drive that you can move your backup files to. At least we could verify that the issue is with your backups and not with the disk on which they are.

If this is not possible, I am afraid you won't get a full restore. I would try to restore some content from the image, instead of a full system + apps. You would have to reinstall the apps.
If you double click on the TIB file in Windows, does it open? If you right click on the file, can you mount it? If yes to any of these, you can try to drag and drop files from the archive to where you want in Windows.

Are you using the current build of TI 2011 (6596)?

Have you tried a CD created using the ISO download available in your Acronis account?

Is the error message different when trying the restore from the TI CD? I think the "Run list corrupted" error only happens in Windows.

If you boot to the TI CD, can you create a new backup image? Can you then restore that image or do you get an error?