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Remove Active Safe Zone FAILED

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I have been having trouble with the ASZ since updating to TIH2010 (see other thread). I have just tried removing the ASZ with the 'Manage Acronis Safe Zone' function, only to have the operation fail with an 'Error code 6: Disk is not found'

I now have a non-functional backup system, with an external drive that has lost half its space. I'd repartition the external HD but I guess that could cause problems with the MBR which might continue to look for it. I have a Vista system and was going to upgrade to Windows 7 anyway, so maybe I should just do that, have a new MBR, and repartition/format my external HD. Then uninstall TIH - unless somebody has a solution?

Ian

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Hello Ian,

I've just replied you in your other thread.

Please let us know if you need any further assistance.

Thank you.