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Restore Fails but Verify says backup is ok

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Using Acronis True Image 2014.

I have been merrily backing up for about a year and carrying out the occasional verify.

I know have a small file that needs to be recovered but when I try to do so I get the following...

Failed to open backup (path and filename). Make sure the location is accessible and contains all versions of the backup. This backup may also be corrupted.

Then there is a knowledge base button and an ignore button. The knowledge base button does not give an answer.

The file I am trying to recover is only three days old.

I have verified the backup and it comes up ok. What am I doing wrong?

0 Users found this helpful

Aha! Sorted it - I told TI2014 to forget the backup and then added it back in by browsing to the backup file. It now restored the errant file - phew!

Great. Cheers!