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Restore issue

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I have the latest 7119 build of Acronis 2012 Home and it has a serious bug. I was using one of my other computers to restore the partition of a computer backed up with the 2010 version. I took hard drive out and connected it temporarily on one of the SATA connectors of the faster machine. I used this machine because it has faster connections including Ext Sata and USB3 where as the other machine has just USB 2.0 connections. Just using that computer to do a speedy restore.

Anyhow I selected the backup file along with restore disk signature and then selected the destination and for some reason Acronis 2012 had to reboot to complete the operation which is odd because its not restoring the main drive C partition anyhow. I was very clear where and what drive I was restoring to and from.

Well the mission was kind of a success. I plugged the hard drive into its original computer it belongs to and rebooted and it was a success. Windows loaded up. No problems. BUT the other machine I used to do the restore would not start and hung at the login. Not only that upon further investigation I found that the volume label had changed and the whole drive was a copy of the restore!

Acronis 2012 must have not only cloned the intended drive but the other one as well at once! I am BS! I mean I hate 2012! Hate it! Going back to 2010!

Unbelievable!

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David,

To restore, it is highly recommended to use the recovery CD. Whenever ATI detects that the stuff to restore contains a system, it will reboot into its Linux pre-Windows environment.

The Linux environment is tricky because it doesn't use the same drive letters as in Windows.

You will have better results if you boot the computer on the recovery CD directly and pay extra attention to how you select disks.

Hello David and Pat,

Thank you for your posts and thank you for your help, Pat.

David, I forwarded your comment to our Testing lab to reproduce it, if you don't mind, we will get back to you for additional information.

If you need immediate assistance, please contact our Support team directly with this report collected from the bootable media before and after the recovery operation.

Please let me know if you have additional questions.

Thank you.

Anton wrote:

Hello David and Pat,

Thank you for your posts and thank you for your help, Pat.

David, I forwarded your comment to our Testing lab to reproduce it, if you don't mind, we will get back to you for additional information.

If you need immediate assistance, please contact our Support team directly with this report collected from the bootable media before and after the recovery operation.

Please let me know if you have additional questions.

Thank you.

Glad to help. In the time being I'm rolling back to 2010. Just hope there aren't any crumbs left behind from 2012 that could corrupt 2010. Is there anyway to make sure its all been uninstalled?

Also signed up as a beta tester for 2013. Kind of an unlucky number but will put it through its paces..

Thank you

To uninstall 2012, you best shot is to use the control panel and then the clean up utility. See this guide from another user attached.

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