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Restore Very Slow

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Hi. I recently backed up a laptop w/ Acronis True Image 2014. The backup worked fine... took maybe 6 hours to backup 500 GB. I did an 'image' backup to get the entire hard disk. I used normal compression.

I'm trying to restore a portion of that backup -- roughly 300 GB in files. I've successfully selected the files and started the restore, but the file recovery process screen says there is 1 day and 19 hours left to recover the files. The process has been running for about 45 minutes, so I'm guessing the system has processed enough files to come up with a reasonable estimate to finish (the estimate has not been 'jumping around').

My question is, can you give me suggestions on how to speed up the restore? Nearly two days to do this restore is excessive.

The backup drive is an external USB drive. I'm trying to recover to the same USB drive for reasons probably not worth going deep into, but in short, I need to do a file by file compare from the restored files before copying them to a new laptop.

Thanks for your help.

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It sounds like you are witnessing the limitations of speed of the USB device in question. Probably not much you can do about it.

Dave W.

If you have made a partition or complete disk image, you can mount the tib file as a virtual hard driveand then compare the files.

True Image is notoriously inaccurate when guestimating the estimated time, it will also alter quite dramatically as the task continues.

You could try using a different USB port and or USB cable, but it could be just the USB2.0 throughput that is causing the problem.

Six hours though is far longer to make an image than I would expect, unless your ports are USB1.0/1 .

Is this from within Windows or from the Linux recovery environment?

Colin,

Thanks for the reply. Yes, I'm running Windows 8, and the backup device uses USB 2.0.

I appreciate the idea about mounting the image and comparing the files -- that was actually the first thing I did, but for some reason I can't remember, I had trouble doing it that way... At this point, the restore completed successfully so this isn't a problem until I try to restore something again. Or, back something up for that matter... I'm currently running a file backup of 300 GB and it has been running for about 8 hours now and says there are still 5 hours remaining (TrueImage has said there is 4 - 5 hours remaining for 4 to 5 hours now :) .

Maybe I just need to invest in a new USB 3.0 external device and see if that solves the problem. I'm temped to try Macrium and see if I have the same issues...

Dave,

Is this from within Windows or from the recovery CD?

Did you try using a different USB port?

Are you including validation as part of the imaging task? If yes, I would suggest validate separately as this can at least double the time required.

I would also run checkdisk on all the drives connected when you run a task, if there are any write failures TI will try and resend, however normally if it doesn't like a partition or disk, it just sulks. Run chkdsk /r on all drives including any hidden partitions.

I still think your problem is USB device/port based one if this is from Windows or possibly a non optimal driver if from the recovery CD.

I am using windows 10 and a USB 3.0 cable and it takes far too long to be able to do anything.  it has been 10 minutes and I still cannot access the recovery area of Acronis

Bill,

 

By 'recovery area' are you referring to the Acronis Secure Zone?

It is possible that the drivers used in Linux are not the most compatible with your hardware, could you please give more detail on the hardware you are using?

How far are you getting in the recovery process and approximately how long is it taking to get to each stage?