Scheduled tasks not listed
I just installed true image home 2010 and set up my first backup schedule. After performing the action and returning me to the true image app, I cannot find my scheduled task anywhere. I have gone to the scheduled tasks page and clicked "show all tasks", but nothing shows up. I tried creating a second schedule, but that one doesn't show up either. How can I make my tasks visible in the true image app?
This bug was present in True Image Home 2009 and is still present in 2010. It was reported over six months ago before 2010 was released. It's very annoying.
C:\Documents and Settings\All Users\Application Data\Acronis\TrueImageHome\Scripts\
I do not have your problem but you can try this suggestion and see if it helps. I don't believe it can make it any worse. On my version Home 2010 build 6029, I can make my tasks disappear and reappear by using the method below.
My tasks are stored in the folder location shown above. You can look inside the folder to see if you have any task files (.tis) listed. Whatever number of files is there should be what should be listed in the tasks location when TrueImage is open. Back out of the scripts folder and then rename the scripts folder to a new name such as xScripts. Open TrueImage and go to the tasks listing and click on any of the old tasks, the tasks listing will be immediately removed because the source folder (Scripts) does not exist.
Now close TrueImage Home
Reopen Windows Explorer in the same prior location and again rename to xScripts folder back to its original name of Scripts. Reopen TrueImage Home and return to the tasks location and mouse click in the area where the tasks are normally listed and the listing of tasks should reappear--just as it was before.
Whether your missing tasks will appear I do not know but it is something worth trying if the scripts folder has any files inside.
The below has nothing to do with the above, but
For whatever purpose you might conceive, you can make copies of your scripts folder under a different name especially when you are monkeying around with the scripts and do not want to have recreate one if you mess it up. Using this method, I have moved scripts in and out without any difficulty.
One nice feature of the new 2010 version is the clone feature for duplicating tasks. This allows you to copy a task and edit it as if it were new.
The scripts are created in the folder you mentioned which is a useful piece of information. Unfortunately, deleting the Scripts folder doesn't work for me. I've just shutdown TI, deleted the Scripts folder, re-opened TI and created a scheduled task. The TIS script was created as expected but I cannot see it in the list of tasks.
The TIS files are XML files which is nice. There is no obvious scheduling information in there which suggests that this mechanism is defined elsewhere.
It still doesn't fix the fundamental bug of scripts not being displayed. During writing this, I experimented a bit more and I've got three TIS files in the Scripts folder but I cannot get TI to display them.
Cheers, Rob.
PS. My eye fell upon this:
I wonder what that's all about?
Cheers, Rob.
Any updates on this one? I have the exact same problem: my tasks appear to be running but I can't see anything listed under "scheduled tasks" in Acronis. This is very irritating. I had the same problem in the last version also on another machine. This is a brand new Windows 7 install; ATI is one of the few programs I have on the machine so far.
I have the 2009 version and have been experiencing exactly the same problem of tasks not displaying even though they run. I think I just found the solution, and am very disappointed that Acronis has not been more helpful, leaving us to go six months or more before figuring out something by ourselves.
I tried updating and reinstalling, and I tried downloading the scheduler_385.zip from Acronis even though my symptoms were different (my tasks do run, and I see them in the log but I cannot see them in the scheduled tasks list). It did not help, but it did give me the schedmgr.exe utility, and I used its "get report" command. The report showed my scheduled tasks, but no details of their settings. It did, however, show a "hidden" flag on each task.
I'm not sure what "hidden" means, but it motivated me to look for other options within the Acronis GUI. Under Tools > Options > Task Options > Filter, I found a check on "Show only tasks created by a current user." I am the current (and only) user, but I unchecked it. And now I DO see all my tasks in the Scheduled Tasks window.
The only connection I see here is that the problem of invisible tasks seems to have begun at around the same time our sysadmins urged us to change our domain passwords. This broke existing scheduled tasks, and I think it was just after fixing them with updated passwords that the list disappeared.
I had to disable UAC. All my scheduled tasks showed up after I disabled it and restarted the computer.
For me, I already had UAC turned off (Windows Vista Enterprise) but that hadn't fixed this. It wasn't until I turned off the "Show only tasks created by a current user" option as mentioned above that my tasks appeared. As above, I was the current user, was logged in under that same account, and had set the tasks to run as that same user (name & password).
I has also opened a thread (http://forum.acronis.com/forum/7216) on the same issue but the info in this one has proven more useful.
Although thought it was interesting (but maybe not unexpected) that I didn't get any response from Acronis support despite being well within their "free tech support for 30-days after purchase" window.
In BR10 I solved the problem so...
1) Clean up the below folders from their contents (these folders contain the tasks and backup policies description):
C:\Documents and Settings\All Users\Dati applicazioni\Acronis\BackupAndRecovery\MMS\Policies\
C:\Documents and Settings\All Users\Dati applicazioni\Acronis\BackupAndRecovery\MMS\TasksStorage\
C:\Documents and Settings\All Users\Dati applicazioni\Acronis\BackupAndRecovery\MMS\PolicyStatistics\
2) Run C:\Programmi\Acronis\BackupAndRecovery\schedmgr.exe tool and issue command "task zap" in it's interface. This step cleans up the information about the scheduling for existing backup tasks and policies
3) Now the new backup tasks and policies are correctly represented in GUI.
THIS SOLVED IT FOR ME (in TI 2010 Home)
Tools> Options >Task Options>Filter
Unchecked "Show only tasks crated by current user".
(I think what happened is I create the tasks then created a new User and deleted the old one, because the tasks weren't visible from either of my two Administrative accounts).
ACRONIS ADMIN: you should make that feature default to "unchecked". If folks need it hidden they'll find the option. If they can't find the option they shouldn't be hiding anything from anyone else.
I have the 2009 version and have been experiencing exactly the same problem of tasks not displaying even though they run.
. . . . . . .
Under Tools > Options > Task Options > Filter, I found a check on "Show only tasks created by a current user." I am the current (and only) user, but I unchecked it. And now I DO see all my tasks in the Scheduled Tasks window.
Unchecking "Show only tasks created by a current user." fixed the problem for me as well.
I had the same problem with TI 2010 Home build 7160.
Your tip Uncheck "Show only tasks created by a current user." solve the problem... I had 4 invisible tasks that were working when I tried to create them over and over since nothing showed up...
THANKS
I went around and around with this on Acronis 2010 build 7160 and the location of the option is actually here:
Tools & Utilities > Options > Appearance from the main program menu. Then choose Filter and unselect the "Show only tasks created by the current user check box"