Should I reinstall ATIH2012 due to an unrelated error?

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Yesterday I was working with an external hard drive to transfer some files. During this process, the hard drive died on me. As a result of the crash, it somehow affected just about every application running in the system tray.

Ironically, I was getting ready to do a backup before I traveled.

In any event, I use Syncronization with ATIH2012. That was one of the programs that will no longer load into the system tray. With three other programs, I had to uninstall and reinstall in order to get them back to working properly. Two of the reinstall's required tech support to accomplish this.

I have tried shutting down explorer via task manager and then restarting again. Nothing seems to work.

I do not mind having to uninstall and then reinstall Acronis, however my concern is that I do not want to lose any of the backup settings for jobs that have already run in the online backup, syncronization, and to external drives. Will I lose any of that if I reinstall? What would be the best way to address this problem?

Thanks

Ven, 06/29/2012 - 17:15
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I'm no expert on all the features such as synchronisation etc but I think what I would do is make a full image of your system as it stands now so you can always come back to that point.

There sounds to be a lot corrupted after your mishap. Have you no full working images you can go back too and then add any files created after that date from browsing and copying from the backup files. Once you start uninstalling and reinstalling it can the start of a slippery slope. If you can possibly recover to a previous good image then do so would be my advice. Surely that's the whole idea of any backup scheme... to be able to recover the system after a major problem.

For what it's worth I make daily incrementals and so am never more than 24 hours from the last "perfect" image.

Ven, 06/29/2012 - 18:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Mooly,

Thank you for responding. I should have anticipated that someone would have made the observation which you have. The drive that failed WAS my backup drive.

I have other backups that are older, however, the time and effort that it will take to role them forward is not justifiable for this error, at least not right now. Doing a full back up to yet another drive is an excellent idea, which I will do when I return home. However I am on the road and need full access to my live files for purposes of my trip. My typical backup runs approximately 200Gig and takes quite a while to run. Usually I allow that to happen overnight. This is why I have limited options right at this time. So I am still trying to determine if I can simply reinstall without making changes to the previous backup histories.

Thanks again.

Ven, 06/29/2012 - 23:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Bocabean5,
If you have your Windows System Restore turned on and have some prior checkpoint, make a new checkpoint of the current so you have a copy of the bad and then try restoring one of the check points that existed prior to the mishap.

When you get back to making regular backups, maybe you could find some folders than could be copied onto other backup disks and then use the "Exclusion" feature to bypass those folders during your regular backup. This could make your backups smaller and a little faster providing what is excluded has copies elsewhere if and when they should ever be needed.

Sab, 06/30/2012 - 00:37
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