Salta al contenuto principale

Snapman

Thread needs solution

I've made a bootable cd, but everytime it progresses, I get an an error saying could not find "snapman.sys".... HELP

0 Users found this helpful

Hello Bob,

Thank you very much for your post and welcome to our forum. I will definitely assist you with this issue.

I would really appreciate if you can let me know what version and build number of Acronis True Image Home you are running and on what OS.

Snapman.sys is a file related to our low-level drivers which are responsible for disk operations. If this error occurs during bootable media creation, most likely the installation of Acronis True Image Home became corrupted. I would recommend to re-install the program, preferably the latest build. This will update all the components.

I could not find any registered products in your Acronis web-account, but if you register it, you can always download the latest version of Acronis bootable CD in ISO format, which you can then burn the following way to a CD/DVD, without using our program to create it.

Just in a very rare case, if you are having this issue using the bootable CD to either create or recover a backup, then it will require additional investigation. Please collect this report and contact our Support team so that we can resolve it.

Please let me know if you have additional questions.

Thank you.