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support is horrible

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I can NOT get the Acronis Trune Image 2014 to Update!!!!!!!!!!!

No phone support unless you pay!!!!!!!!!!!!!!

Can NOT connect to server!!!!!!!!!!

This is acronis issue!!!!!!!

I can do any and everything on line except do a backup to acronis because I can't get the update!?

0 Users found this helpful

Hello Thomas,
thank you for your posting.
We don't provide free phone support for home products, but you can always use chat or email support options.
To download the latest build of the product, please follow this guide

Best regards,