Salta al contenuto principale

TIH won't shut down after backup ends

Thread needs solution

I'm running TIH 2014 (build 6673) on a Windows 8.1 computer.

After arriving at the Start screen I wait for the backup to start and it does at the scheduled time. After a about 4 hours I return to find the power light on my external USB drive is off but the computer has not shut down.

I click on the TIH tile and after clicking YES on the UAC dialog, TIH opens. There's a message in the task bar (I only get to see it for a few seconds) but at appears to be showing that the backup finished in half an hour (which is normal) and it has been waiting for the past 3 1/2 hours to shut down.

What's going on?

If I do the same thing (but first open TIH in the desktop) the backup runs and the computer shuts down when it's done.

0 Users found this helpful

That feature is broken. See https://forum.acronis.com/forum/38609 for an alternate method.