TIH2011 Error while parsing script file (0x0090004)

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Recently installed TIH2011 + PlusPack.
Latest versions as of sept. 28th.

Every time TIH starts, it adds events to the log, with error code 0x0090004 which is not registered in the knowledge base, and message "error while parsing script file".

Attached is the output of AcronisInfo.

Does anybody know what this is about, and how to fix it?

Just discovered that I have no way to contact Acronis' support unless I buy support options. And TIH hard-crashed once while I was browsing my first backup. Currently feeling a bit scared and wondering if I've picked the right backup solution...

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acronisinfo.zip 260.56 KB
Mar, 09/28/2010 - 08:44
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Stephane,

Welcome to our forum and thank you very much for your post. I will do my best to assist you.

We are currently investigating this issue and from what I can see in your support case it has been escalated to our Expert team. I am very confident that we will be able to resolve the issue. Another Acronis Customer also posted about this problem here.

If you need additional assistance, please let me know.

Thank you.

Ven, 10/15/2010 - 14:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Since I can't delete the message I am editing it to say that the problem is solved.

The default backup settings were not what I had expected. I changed them and made "my" settings the default.

Sab, 12/18/2010 - 17:17