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Timeout issue with Acronis True Image 2012 - backup

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Hi,

My normally fantastic acronis true image 2012 backup has suddenly stopped backing up.

It is timing out. The error message states:

Operation with partition '0-1' was terminated.

Details:

Write error (0x70004)

Tag = 0x9D2DE1F088CBC4D7

(0x1E50014)

Tag = 0x1D8EAB676A3F6AFA

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x000101F6+0x00070004+0x01E50014

Build number 7133

 

What can I do to fix this?

 

Cheers

Jas

0 Users found this helpful

Hello Jason, can you upload a copy of the log file for your failed backup task(s) so that we can try to see where this error is coming from.

The log files can be found in C:\ProgramData\Acronis\TrueImageHome\Logs on systems running Windows Vista & later.

Thankyou Steve for looking into this. Please find attached the last three log files, as I wasnt sure which one to attach. One has the second one contains the time out issue, but I thought the other two as they might also contribute to the issue.

 

I really appreciate this.

Kind regards

Jason

 

 

Allegato Dimensione
347106-127471.log 8.49 KB
347106-127474.log 114.31 KB
347106-127477.log 855 byte

Jason, your error is being caused because your disk is full.

The disk is full. You must free additional disk space to continue. You can either empty the Recycle Bin or delete old data files. To specify another location, click Browse: Retry: Cancel

ID Level Module Code Time Stamp Message
1 2 100 0 1460065679 Stage Description
2 2 100 2 1460065681 Operation My partitions started manually.
3 2 1 503 1460065682 Analyzing partition '0-0'...
4 2 1 503 1460065683 Analyzing partition '1-1'...
5 2 1 503 1460065683 Analyzing partition 'C:'...
6 2 1 503 1460065683 Analyzing partition '0-0'...
7 2 1 503 1460065684 Analyzing partition 'D:'...
8 2 100 0 1460065684 Stage Description
9 2 100 11 1460065685 Priority changed to Low.
10 2 257 200 1460065685 Updating backup database:  Setting verification requirement for database access.
11 2 11 1008 1460065685 Create Incremental Backup Archive From: NTFS (C:), System Reserved (1-1) To file:  "D:\My backups\My partitions.tib" Compression:  Normal 
12 2 1 504 1460065685 Pending operation 150 started: 'Creating partition image'.
13 2 1 506 1460065685 Locking partition 1-1...
14 2 1 504 1460065687 Pending operation 150 started: 'Creating partition image'.
15 2 1 506 1460065687 Locking partition C:...
16 4 4 4 1460079191 The disk is full.
17 2 4 4 1460079221 The disk is full. (0x40004) Tag = 0xC4AB60A831327F40.
18 4 4 4 1460079222 The disk is full.
19 2 4 4 1460079252 The disk is full. (0x40004) Tag = 0xC4AB60A831327F40.
20 4 4 4 1460079252 The disk is full.
21 2 4 4 1460079282 The disk is full. (0x40004) Tag = 0xC4AB60A831327F40.
22 4 4 4 1460079282 The disk is full.
23 2 4 4 1460079312 The disk is full. (0x40004) Tag = 0xC4AB60A831327F40.
24 4 4 4 1460079312 The disk is full.
25 2 4 4 1460079342 The disk is full. (0x40004) Tag = 0xC4AB60A831327F40.
26 4 4 4 1460079342 The disk is full.
27 2 4 4 1460079342 The disk is full. You must free additional disk space to continue. You can either empty the Recycle Bin or delete old data files. To specify another location, click  Browse .:  // Cancel//
28 2 4 4 1460079942 The disk is full. You must free additional disk space to continue. You can either empty the Recycle Bin or delete old data files. To specify another location, click <bold>Browse</bold>.: ⎂Retry//⎂Cancel//: User response:
29 4 1 502 1460079942 Operation with partition '0-1' was terminated. Details:  Write error (0x70004) Tag = 0x9D2DE1F088CBC4D7 (0x1E50014) Tag = 0x1D8EAB676A3F6AFA</indent>
30 4 7 4 1460079942 Write error
31 4 485 20 1460079942  
32 2 257 200 1460079942 Updating backup database:  Removing verification requirement for database access.
33 2 257 200 1460079942 Updating backup database:  Inserting new backup version creation information into backup with ID 12618725920521878100.
34 4 316 16 1460079942 Terminated by timeout.
35 3 316 247 1460079943 Failed to send e-mail notification.