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TM 2012 - does it actually work?

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Hello,

I've just installed TM 2012 Home over 2011 version. I wonder - does it actually work?

1. Cannot use Disk and Partition Backup - all sources are empty, not a single drive listed.
2. Trying to remove the old backup from the list - getting an error.
3. Going to Tools. No matter what I click - Rescue Media Builder, Acronis Startup Recovery Manager, Acronis Secure Zone or Boot Sequence Manager - nothing happens.

Does anyone know what's going on?

Thank you.

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I have been struggling to install 2012 for 2 days. Tried all recommends from chat support without success. I have lost both 2011 and 2012. Is some one at Acronis going to sort this out?

***edit*** To both Peter's

Peter,

First of all try running a repair install of 2012, if that doesn't solve the problem try one of the following.

1. Update the SNAPMAN driver with this build snapapi640

2. If the problem is a USB 3 drive go here and download and install this instead.

To make it short:

Your question was:     TM 2012 - does it actually work?

My answer is:              No!

You will find the explanatory statements on page: http://kb.acronis.com/ATIH2012

Just click the line that says: "Acronis True Image Home 2012: Known Issues"