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True Image 11 Home does not install

Thread needs solution

System WinXP SP3 Tablet PC Ed 2005
Acronis worked for about 9 months, this time around.
CADN3D28.log
PLATFORM VERSION INFO
Windows : 5.1.2600.196608 (Win32NT)
Common Language Runtime : 2.0.50727.3603
System.Deployment.dll : 2.0.50727.3053 (netfxsp.050727-3000)
mscorwks.dll : 2.0.50727.3603 (GDR.050727-3600)
dfdll.dll : 2.0.50727.3053 (netfxsp.050727-3000)
dfshim.dll : 2.0.50727.3053 (netfxsp.050727-3000)

SOURCES
Deployment url : file:///C:/AcronisTrueImage.msi

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\AcronisTrueImage.msi resulted in exception. Following failure messages were detected:
+ File being downloaded from file:///C:/AcronisTrueImage.msi has exceeded its acceptable size (The limit for this file was 16777216 bytes).

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [10/24/2009 5:53:17 PM] : Activation of C:\AcronisTrueImage.msi has started.

ERROR DETAILS
Following errors were detected during this operation.
* [10/24/2009 5:53:19 PM] System.Deployment.Application.InvalidDeploymentException (FileSizeValidation)
- File being downloaded from file:///C:/AcronisTrueImage.msi has exceeded its acceptable size (The limit for this file was 16777216 bytes).
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

What does all of the above mean?

0 Users found this helpful

Hello Tom,

Thank you for using  Acronis True Image

First of all please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

If the issue still persists try the following workarounds:

 

- Try to disable any antivirus software and repeat installation.

- Try to install as Administrator, right click on installation file -> Run As -> Administrator

- Try to install for All users.

 

Could you please do the following in order to check out the integrity of the installation package?

 

- Download the checksum utility from http://www.irnis.net/files/xcsci.exe

- Unpack and run the application and click on the ellipsis sign to browse and select the installation package you downloaded;

- Click "Start" button;

- The MD5 value for Acronis True Image 11 Home (build number 8101) must be 4a0aed8ece1569a1b1986c748ec33af8

 

If the MD5 value is not 4a0aed8ece1569a1b1986c748ec33af8 then you need to re-download the latest build.

 

If the problem persists and the checksum is correct please do the following:

 

1.Completely uninstall previous version of Acronis True Image including the trial version of the product (Start -> Settings -> Control Panel -> Add or Remove Programs).

 

2.Delete all files in \Documents and Settings\[Account Name]\Local Settings\Temp\ folder by running Disk Cleanup wizard from the system drive (e.g. C:) Properties (remember to check the Temporary Files checkbox).

 

3.Download the utility from http://support.microsoft.com/kb/290301/en-us, install and run it.

 

4.Select the Acronis product you are trying to install and hit Remove.

 

5.Try installing the product again.