True Image 2011 Trouble restoring from 2Tb drive
I have full disk backup on a new Elements 2.5Tb drive that I can't get True Image 2011 to see when I attempt to restore.
My hard drive crashed on my Vista laptop. I replaced it with a 500gb drive (old one was 320gb). I have been able to boot from the Acronis Recovery disk for that machine, and restore a 'clean installation' from an older 500gb external drive.
I can see the 2.5Tb drive and files from within vista, and Acronis sees it when it presents available partitions to restore to. But, it seems that when I attempt to restore from the 2.5Tb drive, True Image can't see the drive. When I first booted from the recovery disk, anything else i attached to the usb ports could be seen, EXCEPT, the 2.5Tb drive. Hence, why I suspect this is the issue.
Any thoughts on how to get True Image to see the drive? I've tried copying the backup files (.tib) to a smaller drive and the OS says the file sizes are too large for the disks (a formatting difference?).
Thank you,
Shawn
Thank you, Pat.
Yesterday I upgraded my version to 2012 with the Plus pack. I installed the base 2012 and encountered the same result. I'll install the Plus Pack and see if that makes a difference. I've tried to copy the backup files to a smaller disk that I know it sees, but it tells me the file I'm trying to copy is too large for the destination file system. Ugh. A week down and day three of getting this backup restored.
So, I installed 2012 with the Plus Pack. I tried to recover the file from the 2.5Tb drive and it comes up with can't read sector xxx of Hard Drive 2 (Tb drive). Any continue just continues on to another sector, most are sequential.
I tried copying my backup to another drive that would actuallly take it (500gb). But, 2012 won't add the file to the lsit. I'm assuming that's because the other disk's file is on the list. This is really becoming a PITA. When I attempt to remove the original, it gives me a message about not being able to add events or something. Is that going to screw up adding the copied files? Oy.
Any thoughts?
Run chdsk X: /r from an elevated command prompt where X is any partition on that backup disk. You don't need to have the TIB file on the list to restore it:
- if you restore only files and folder, just double click on the TIB file to copy/paste your files out of there,
- if you restore an entire disk and partition, do it from the recovery CD.
If the OS says that the files are too big for the smaller disk, it might be because the smaller disk is formatted in FAT or FAT32. YOu will need an NTFS formatted disk to handle files bigger than 2GB or 4GB respectively.